Using Electronic Service Agent

You can perform various Electronic Service Agent operations and expected Electronic Service Agent activities on your system.

You can manage and control Electronic Service Agent and its functions through the IBM i command line.

To manage Electronic Service Agent, on a command line, enter GO SERVICE. The Electronic Service Agent main menu is displayed.

The following display screen shows the Electronic Service Agent main menu. To access the menu from a command line, enter GO SERVICE.

QS9MAIN               Electronic Service Agent         System: S10XXXXX

Select one of the following:                                                  
                                                                              
     1. Change Service Agent attributes                                       
     2. Run service information collection                                    
     3. Authorize users to access service information		            					 
                                                                              
  Information                                                                 
     4. Display problem reporting information                                 
     5. Display service information collection                                
     6. Display service registration information                              
     7. Reports                                                               
                                                                              
  Jobs                                                                        
     8. End jobs                                                              
     9. Start jobs                                                            
    10. Work with jobs                                                        
										                                       
  Problem determination                                                       
    11. Change Service Agent job logging                                      
    12. Change product activity log analysis                                  
    13. Work with Service Agent spooled files                                 
    14. Display audit log                                                     
    15. Send test problem                                                     
    16. Work with threshold table                                             
    17. Verify Service Agent connection                                          
    18. Service Configuration menu                                            
    19. Change send option                                                    
    20. Check and refresh Update Acess Key
                                                                              
  Related                                                                     
    70. Related Service Agent commands

For more information about previous versions of Electronic Service Agent, go to the Online Publications Web site to find the IBM Electronic Service Agent documents.