Configuring connectivity to IBM

Electronic Service Agent uses the Universal Connection to connect to IBM.

See Universal Connection for information about how to configure connectivity to IBM. To use the Service Configuration commands, from the Service Agent menu, select option 18 (Service Configuration).

Starting in IBM® i 7.1, manually configuring Universal Connection to use VPN for Electronic Service Agent is not supported for PTF ordering, problem reporting, or sending inventory to IBM. IBM recommends using HTTP or HTTPS for PTF ordering, problem reporting, or sending inventory to IBM.