Troubleshooting e-mail

This information is designed to help you solve problems related to e-mail that you might experience.

Determining problems with e-mail
You can use simple steps to determine what is causing a problem with e-mail.
Checking component journals
You can check journals that record errors to determine how to solve a particular e-mail problem.
Tracking undelivered e-mail
You can use a generic user ID to track problems with undeliverable e-mail. This method can be useful for both e-mail delivery and configuration problems.
Solving problems with the QtmmSendMail API
You can use this troubleshooting process to resolve problems with the Send MIME Mail (QtmmSendMail) API.

Parent topic: E-mail

Related tasks

Preventing large e-mail messages from splitting