Event properties and severity levels

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IBM® Hybrid Cloud Mesh (Mesh) events include properties such as a message, status, time created, resource affected, severity level, and more. Read details about these properties and severity levels.

Event properties

The following properties describe events:

Table 1. Properties of events
Properties	Description
`message`	A description of the event.
`severity`	The impact on the system and the potential errors it can cause. The possible values are `critical`, `major`, `minor`, `information`, `cleared`.
`category`	The system category of the event. The possible values are `system`, `recommendation`.
`created_at`	The date when the event was created.
`correlated`	If the event is cleared, this field points to the event that it cleared.
`resource_instance`, `resource_name`	The resource that the event relates to.
`resource_type`	The type of resource that the event relates to, that is, either gateway or cloud.

You can also edit the following properties to help you to manage events:

Table 2. Properties for managing events
Editable properties	Description
`assigned_user`	The email address of the user who is assigned to handle the event.
`comment`	Comments that relate to handling this event that the user enters.
`labels`	User-defined labels. For example, you can use labels to categorize the event or to set its state.
`is_handled`	Set this property to `true` when the event is addressed.

Event severity levels

The event severity levels are defined in the following table:

Table 3. Severity levels for events
Severity	Definition	Examples
`critical`	An indication of a severe service problem, affecting core functionality, that requires immediate attention and resolution, regardless of the time of day.	A gateway is down Audits logs are forwarded to the customer. S3 storage is failing
`major`	An indication of a problem that has, or might have, a significant impact on service. Steps must be taken as soon as possible because the affected service has degraded drastically and is in danger of being lost completely.	A gateway's traffic forwarding performance is less than expected A gateway is almost out of memory
`minor`	An indication of a problem that does not have a serious impact on service. Instead, it affects only convenience for the users. A way to work around the problem exists or the system is operating suboptimally. This event does not require immediate attention.	A cloud location was discovered with no GPS coordinates
`information`	An event that is a result of normal operation of the system.	A new gateway image is available for deployment Infrastructure discovery complete A gateway deployment completes
`cleared`	Indicates that the previous event in the `correlated` field automatically resolved.	A gateway that was unreachable is now reachable