ABENDxxxx procedure
- On z/OS®, if a
system abend code is available, replace the xxxx of ABENDxxxx
with the system abend code, prefixed by a zero. For example, if the
code was a system abend 0C4, specify
ABEND00C4
as your keyword. If the failure occurred with a system abend 0C1, your set of keywords, so far, consists of:Component Identification: 569623400 Release Level: R600 Type of Failure: ABEND00C1
- If you receive the following message on CMS, use
OPERATION
andEXCEPTION
as keywords.DMSITP141T Operation exception occurred at 6BB40C in routine ASMAHL
Your set of keywords then consists of:Component Identification: 569623400 Release Level: R600 Type of Failure: OPERATION EXCEPTION
- On z/VSE®, ABENDs will
be accompanied by a message which describes the cause of the error.
Use words from the message as keywords. For example, if you receive
the following message, you could use
PROTECTION
andEXCEPTION
as keywords.0S03I PROGRAM CHECK INTERRUPTION - HEX LOCATION 0006D2D0 - CONDITION CODE 0 - PROTECTION EXCEPTION
Your set of keywords then consists of:Component Identification: 569623400 Release Level: R600 Type of Failure: PROTECTION EXCEPTION
- On CMS or z/VSE, if using
words from the message as your type-of-failure keyword does not produce
a match in the software support database, use the equivalent z/OS system abend code as the type-of-failure
keyword. The most common errors, with their z/OS system abend codes, are:
Table 1. System Abend Codes Error System Abend Code Operation exception 0C1 Privileged operation exception 0C2 Execute exception 0C3 Protection exception 0C4 Addressing exception 0C5 Specification exception 0C6 Data exception 0C7 Fixed-point overflow exception 0C8 Fixed-point divide exception 0C9
- Determine with which assembler options the failure occurs. If the failure occurs only when using certain options, indicate those options in the keyword string. Select the applicable modifier keyword from the list shown in Assembler options.
- Continue with Step 4. System-type keyword.