Linux-UNIX: Requesting a K-TAP module

Before you upgrade your Linux operation system, determine whether a matching K-TAP module for the new kernel level is available. If the module is not available, request the K-TAP module from Technical Support.

Procedure

  1. Access Fix Central and select the product and version per your need, and click Continue.
  2. Enter ktap in the Text field, and click Continue.
    The K-TAP Bundle results appear.
  3. Select fix pack: KTAP_List_of_Modules_v10 , and click Continue.
  4. Follow the instructions to download the file.
  5. Save the compressed file, and open it to verify whether the latest K-TAP module release that is related to your version supports your OS version.
  6. If your kernel is not listed in the K-TAP list, open a support ticket: https://www.ibm.com/mysupport/s/createrecord/NewCase.

    Provide the following details for each database server system of the K-TAP module.

    • Kernel version, that is, output of uname -a
    • Operating System version, that is, output of cat /etc/redhat-release or depending on the release ls /etc/*release* and then display the output, by using cat /etc/issue
    • CPU information, that is, output of cat /proc/cpuinfo
    • Database type and version
    • The version of S-TAP the K-TAP module needs to be compiled for

    A new K-TAP module request can take up to 14 days. Guardium informs the customer when the new K-TAP module is available and is ready to download.