Getting started with the IBM SaaS Console with accounts

Accessing the SaaS Console

To gain access to the SaaS Console, subscribe to a trial or a paid product subscription or accept an invitation.

Managing SaaS accounts

View account details and account health status and manage user access.

1. After you log in to the SaaS Console, select an account to manage its subscriptions. The Subscriptions page opens.
2. From the Account summary section, click Access management. The Access management page opens.
3. From the Access management page, you can add users to the account, subscriptions, and service instances. You can also set up user groups to manage access.
4. To add users, from the Users tab, click Add users. Enter the email addresses of the users whom you want to add.
5. To grant user access, select the box on the same row as a user's name.
6. After you select all the users to give access to, click Assign roles to users or Add users to user groups.
   • To assign roles to users, choose a Scope. Depending on the scope, next choose either a Role or a Subscription. Click Assign.
     • A Subscription owner can take any available action in a subscription.
     • A Subscription viewer can view instances of a subscription and check instance statuses.
     • A Subscription admin can manage instances. Admin actions include inviting users and assigning roles to them. Admins can also create, update, and delete instances of a subscription.
   • To add users to user groups, select the user groups where you want to add the users. Click Add.
7. To view a user or edit a user's access, click Options on the row of the user whom you want to view or edit. To change the user's access, click Grant access.
8. To delete a user, click Options on the row of the user whom you want to delete and select Delete user.

Creating user groups

1. To create a user group, from Access management, select the User groups tab and click Create user groups. The Create a user group window appears.
2. Enter a name and an optional description for your group. Click Create. The group is added to the user group table on the Access management page.
3. To view or delete a user group, click Options on the row of the group that you want to view or delete. From Options, you can select either View user group or Delete user group.

Managing your subscriptions

From the Subscriptions page, click View subscription details. Manage your subscription plan as needed according to the subscription status.

If the usage limit is exceeded, Allotted usage exceeded appears under Payment tier. Usage of the product might be limited, or added charges might apply to using the product. If you are on a trial plan, to resume usage with the current data, upgrade to a paid plan by clicking Buy subscription. If you are on a paid plan, either upgrade the plan by clicking Manage subscription plan or wait until the period renews.

Managing instances

Each product determines the number of instances that you can provision per subscription, but you can have only one instance per trial subscription.

1. From the Subscriptions page, find the product that you want to view and click View subscription details. The Instances tab opens and shows the instances for that subscription.
2. Click Create instance. The Create instance page opens.
3. Select the Region and enter the Instance name.
4. Click Create. The instance appears under the Instances tab, and the instance count increases on the Subscriptions page.
5. To view details about an instance, from the Instances tab, click the instance row. The Instance details page opens.
6. To delete an instance, open the options in the instance row and click Delete instance. The Confirm delete window opens. Confirm that you want to delete the instance by entering the instance name. This option is disabled for trial instances.

Viewing billing and usage

For services that record usage, you can go to the Subscriptions page, find the product that you want to view, and click View usage to view subscription usage.

• A warning appears if allotted usage is exceeded. You still have access to product features, but certain features might be disabled or unavailable, and overage charges might apply.
• If an error about loading the data appears, refresh the page to fetch subscription usage again.

Viewing instance statuses

On the Instances tab, the following statuses can appear:

If an error occurs, one of the following error statuses appears:

If an error occurs, and you no longer need the instance data, you can delete the instance and create another one.

Troubleshooting the IBM SaaS Console