Installation and migration log files

If the installation or migration encounters an unexpected error condition, use the log files to determine the cause of the problem.

Background information
The installation program uses several subprograms, components, and subsystems during installation. Many error conditions occur because a subprogram fails.
Important log files and locations
The installation of IBM Security Guardium Key Lifecycle Manager and its components generates log files that you can read to ensure that the installation is completed successfully. The installation error logs provide critical information.
Log files to troubleshoot problems
The timing of an error can provide an idea of which log file to use first. The two places an error might occur are immediately after the Db2® phase, and immediately after the middleware phase. Use this list to determine where to start.
Migration log file names and location
During the migration process, the migration program creates log files when it calls other programs or tools.
Examining an error log file
IBM Security Guardium Key Lifecycle Manager generates several log files that you can use to troubleshoot problems that occur when you install and configure IBM Security Guardium Key Lifecycle Manager.
Other information to gather
You must run several actions that might provide more information to verify installation.

Parent topic: Troubleshooting and support