Installation and environment setupEdit online These sections present troubleshooting and solutions for common problems with installation. CBC ciphers and SSH vulnerabilitiesDb2 client communication issuesWhen you install Guardium® Data Security Center, you might notice issues with the Db2 pod.Db2 errors for reports and risk servicesDb2 pod stuck in pending stateOccasionally a db2u pod may become stuck in the Pending state because the node labeled for the db2u pod does not have enough resources to run the pod. This troubleshooting topic explains how to resolve this issue.Existing universal connector certificate does not work in a restored environmentExisting data mart pull configuration does not work in a restored environmentGuardium Data Security Center deployment with an external Db2 cluster fails to completeDuring a fresh install of Guardium® Data Security Center 3.8 with an external Db2® cluster, the deployment process fails to complete.Guardium Data Security Center failed to install or upgrade with the warning 'clusterserviceversion is not referenced by a subscription'The GI operator is command looping due to gaurdiumdatasecuritycenters CRD creation failure.Guardium Data Security Center upgrade becomes stuck because CSV does not updateGuardium Data Security Center upgrade becomes stuck with MongoDBCommunity errorKafka pods in CrashLoop when storage size is not large enoughMissing cp-serviceability image in air-gapped environmentsInstalling Guardium® Data Security Center 3.6.0 in an air-gapped environment fails due to a missing cp-serviceability image. You can manually add the missing image to complete the installation successfully.Missing MongoDB image results in upgrade and installation failureMongoDB MongoBleed vulnerability (CVE-2025-14847)Upgrade to MongoDB 7.0.28 to fix the MongoBleed vulnerability (CVE-2025-14847).MongoDB warning in pre-upgrade validation scriptNooBaa database PVC storage keeps growing: Reclaim space with VACUUM FULLYou can reduce storage consumption in the db-pg PersistentVolumeClaim (PVC) by performing a VACUUM FULL on large tables inside the NooBaa PostgreSQL database.Secure Shell (SSH) service error when deploying on Amazon Web Services (AWS)Troubleshooting Db2 filesystem podsWhen deploying Guardium® Data Security Center on IBM Cloud, you may notice issues with the Db2® pods on the filesystem.Parent topic: Problems and solutions