Troubleshooting Guardium Data Protection installation

These sections present troubleshooting and solutions for common problems encountered when installing your Guardium® system.

Checksum error during S-TAP installation
Follow these steps to rectify the download and transfer of the S-TAP installer file.
Guardium S-TAP returns an illegal cp: option - f error message
If the S-TAP installation fails with cp: illegal option - f, run the command which cp and change the file path.
Installing a new Guardium patch does not complete
If you cannot complete the installation of a new Guardium patch, stop the interfering process and reinstall the patch.
Missing file or directory after new Guardium S-TAP installation
Partition error installing Guardium
If you receive a partition error, select Custom installation and specify the disk location and size explicitly.
Patch installation fails: No such file or directory
If the patch installation fails, check that the file matches the MD5SUM of the downloaded patch.

Parent topic: Problems and solutions