Java.lang.IllegalStateException

If you receive a java.lang.IllegalStateException error, clean up the Java servlets.

Symptoms

You receive the following error message.

There has been an Error. Please Contact your System Administrator
(java.lang.IllegalStateException)

Causes

The error is raised when a method is invoked and the Java VM is in a state that is inconsistent with the method. There might also be corrupted Java servlets that are caused by deadlocks.

Environment

The Guardium system is affected.

Resolving the problem

Wait a few minutes and retry. If the error persists, restart the GUI by logging in as user cli and executing the command restart GUI.

To clean up the Java servlets, run the command support clean sevlets.

If the problem is not resolved, please collect the following tomcat logs and contact IBM® Security Guardium® Technical Support.

tomcat_log/localhost.<date_stamp>.log
tomcat_log/catalina.<date_stamp>.log