Synchronizing Portal User Accounts

Manage portal user synchronization by using the Central Manager.

About this task

As mentioned earlier, the Central Manager controls the definition of Users, Security Roles, Groups, and datamart tables for all managed units. The Central Manager makes an encrypted and signed copy of its complete set of User and Security Roles. In addition, the Central Manager transmits that information to all managed units. Furthermore, some other definitions that are required for local processing (Groups and Group members, Audit processes, Aliases, and more) are also copied. The managed units then update their internal databases on an hourly basis. This process means that there might be a delay of up to an hour before using these roles or datamart tables.

A full user synchronization cycle occurs on registration or by pressing Refresh from the Central management screen. In both cases, the synchronized information is sent from the manager and loaded on the managed units immediately.

Note: Use caution when setting the schedule so that it does not interfere with other scheduled jobs like Import which can fail to start.

Procedure

Click Manage > Central Management > Portal User Sync to manage portal user synchronization.

Click Modify Schedule to change the user synchronization task schedule by using the standard task scheduler.
If the task is actively scheduled, click Pause to stop further scheduled executions.
If the task is paused, click Resume to start running the task again (according to the defined schedule).
Click Run Once Now to run the synchronization task immediately.
Note: The task that is scheduled or Run Once Now refers to the collection of data and its transmission to the managed units only. The managed units might not use that data to update their user tables until up to 1 hour after it is received.

Restriction: The Central Manager and managed units must have the same SSH port for Portal User Sync to work. Use this CLI command to get the SSH port: show ssh port.