Request was interrupted or quota exceeded error message

If you receive an error message that states the request was interrupted or the quota was exceeded when you run a report, divide the report into pieces of shorter reporting interval.

Symptoms

When you run a report in Guardium, you receive the following error message.Request was interrupted or quota exceeded.

Causes

The error message Request was interrupted or quota exceeded appears when an interactive report does not complete within the 3-minute time limit. The underlying cause is generally the size of the report.

Environment

The collector and aggregator are affected.

Resolving the problem

When encountering this problem, it usually indicates that the report is too large to run in interactive mode. The best practice is to run large reports as an audit process instead. For more information, see Building audit processes.