IBM Guardium Data Protection app in ServiceNow

You can configure IBM Security Guardium to track incidents, problems, and tasks discovered by Guardium using the external ticketing system ServiceNow®.

A certified ServiceNow application is available if you prefer to use ServiceNow as your response control center. The IBM Guardium Data Protection integration is available on the ServiceNow site and can “pull” data from IBM Guardium Vulnerability Assessment (VA) via REST-API. The app synchronizes VA test definitions, data-source definitions, database group definitions, and VA test result entries for tighter integration with ServiceNow modules such as: Configuration Management Database (CMDB), Vulnerability Response, and Configuration Compliance. You can start scanning jobs right from the ServiceNow user interface. Once the VA results are in ServiceNow, your ServiceNow assignment rules automatically assign tickets to the designated group.

If you do not want to use the ServiceNow app, VA also provides more traditional integration with ServiceNow using ServiceNow's Table API. This out-of-the-box integration can send failed vulnerability scan results from the Guardium to ServiceNow as Incidents. In addition, you can integrate ServiceNow into your Guardium system. For more information, see Configuring an external ticketing system.

Note: This feature is available for Guardium® Data Protection 11.4 with bundle 11.0p441, 11.5 with bundle 11.0p525, and later releases.

For more information about the ServiceNow Guardium Data Protection app, see: https://github.com/IBM/ServiceNow-Guardium-Vulnerability-Assessment#readme