Guardium Installation Manager (GIM) service does not start in Windows

If the Guardium Installation Manager (GIM) service does not start in Windows, reinstall GIM in a folder that is reserved for 32-bit applications.

Symptoms

After you successfully installed the Guardium Installation Manager (GIM) on Windows, you notice that the service is not running.

Causes

GIM is a 32-bit application. If you are using a Windows 64 bit, GIM might be installed in Program Files instead of Program Files(x86).

Environment

GIM is affected.

Resolving the problem

Install GIM in Program Files(x86) because it is a Windows folder that is reserved for 32-bit applications.