File classification results are missing from reports and investigation dashboard

Symptoms

File classification results are missing from reports and investigation dashboard.

Causes

Classification is an additional process that goes beyond metadata discovery.

Resolving the problem

Assuming your software requirements are met for the IBM Content Classification engine (http://www-01.ibm.com/support/docview.wss?uid=swg27020838) that is used for classification, verify the following GIM configurations:
  • Ensure that the GIM parameter FAM_IS_DEEP_ANALYSIS= TRUE
  • Verify that Decision Plan names are correct in FAM_ICM_CLASS_DECISION_PLANS setting and that the list of Decision Plans is delimited with a semicolon
  • Verify that all listed Decision Plans (,dpn) files exist in the following location on the file server: %FAM_HOME%\conf\ContentClassification

User response: Optional. When you have particular actions that are performed by particular users, use one or more of the ts*Response elements.