Configuring Call Home with proxy

Use the following instructions to configure Call Home using proxy.

1. Log in to the OpenShift® Container Platform web console.
2. Go to Workloads > Secrets.
3. In the Project drop-down, select ibm-spectrum-fusion-ns namespace.
4. Take a backup of existing userconfig-secret.
5. Search for the userconfig-secret secret in the ibm-spectrum-fusion-ns namespace.
6. Go to Actions tab, and click Edit secret.
7. Locate the userconfig_secret.json key, which contains a JSON value.
8. Update the following fields in the JSON:
   • callhome_proxy_host: The hostname or IP address of the proxy server that handles call home requests.
   • callhome_proxy_port: The port number used by the proxy server to listen for call home requests.
   • callhome_proxy_username: The username required to authenticate with the proxy server.
   • callhome_proxy_password: The password required to authenticate with the proxy server.

   For example:

   "callhome_proxy_host":"10.22.22.1", 
   "callhome_proxy_port":"3128", 
   "callhome_proxy_username":"admin", 
   "callhome_proxy_password":"pass",

9. Verify Call Home settings in IBM Fusion user interface as follows:
   1. Log in to the IBM Fusion user interface
   2. Go to Support > Settings.
   3. Once the Call Home information is populated, select Verify Connection to test the connection.

   Note:

   • Ensure that the proxy ACL is configured to allow Call Home endpoints listed in the Proxy configuration. If the connection fails, verify that the proxy is accessible from the callhomeclient pod terminal.
   • The Call Home feature uses the specified proxy settings to send requests to the configured endpoints. The callhome_proxy_host, callhome_proxy_port, callhome_proxy_username, and callhome_proxy_password fields are used to establish a connection to the proxy server, which then forwards the requests to the Call Home endpoints.