Analyzing events in IBM Storage Fusion HCI System

The Events page provides you with the necessary features to view event records in a table view, filter them based on severity and category, and view the status of support tickets.

Note: The IBM Storage Scale controller instance name and the isf_node label (as seen in CNI) can exceed 63 characters, which are the Source column value in the Events dashboard. Due to the Red Hat® OpenShift® limitation for labels, an error occurs when it is processed and displayed. When this error takes place for events processing, IBM Storage Fusion truncates the name to 60 characters to display on the dashboard and in Events or Call Home data. For more information, see Host name validation errors .

Steps to view events from IBM Storage Fusion HCI System user interface

Events are listed as table rows with Severity, Category, Time, Description, Support ticket, and Resource columns. By default, all critical, warning, and informational events are displayed in the list. You can sort the columns Severity, Category, and Support ticket.

  1. Log in to IBM Storage Fusion HCI System user interface.
  2. Click Events menu.
  3. In the Events page, enter keywords in Search text to search for records. Also, filter records based on Severity and Category.
    The events are listed with the following headers by default:
    • Severity - Type of event. It can be Critical, Warning, or Informational.
    • Category - Category of the event. For example, Backup and restore, Compute, Network, Other, Storage, System.
    • Time - Date and time of the occurrence of the event
    • Description - Description of the event.
    • Support ticket - Indicates the ticket number associated with the event.
    • Resource - Indicates the policy associated with the event.

    You can use the downloads icon to download all events that have registered in the last 48 hours.

    You can use the settings icon to select or clear the column headings from the table display. If you want to reset to default column headings, then click Reset to default.

    You can also decide the number rows to display in a view from the Items per page drop-down list. Use the arrow keys to jump between the list of pages or use the drop-down list next to the arrow keys to jump to a specific topic.

The events exist in the system for the following time duration:
  • Information events lasts for 3 to 4 hours
  • Warning events lasts for 7 days
  • Critical events lasts for 14 days

If the events are not valid, then you can mark them as fixed. Run the API that is defined in the Mark an event as fixed to manually mark the event as fixed.

For a list of IBM Storage Fusion HCI System events and error messages, see Events and error codes message references in IBM Storage Fusion HCI System.

Steps to view events from Red Hat OpenShift Container Platform console

  1. Log in to OpenShift Container Platform console.
  2. Go to Overview > Events and view events.
  3. In the Events page, you can filter based on resources and type. In addition, You can also type the name or message to filter.

Command line or command prompt

You can run oc commands to view events: 
oc get events -l isf.ibm.com/fusion
To display all IBM Storage Fusion HCI System Kubernetes events, include the label isf.ibm.com/fusion. For specific component, use the appropriate label. For example, if you want to view all application events with name bookstore, then run the following oc command: 
oc get events -l isf.ibm.com/application-name=bookstore