BMYSS01026E

The Global Data Platform service is not active on all the scale pods.

Severity

Error

Problem description

It indicates that the Global Data Platform service is not active on all the scale pods. The Global Data Platform service must be active on all pods with the latest scale configuration for the upgrade to be successful.

Recommended actions

Do the following steps to resolve the issue:

Run the following command to get the list of pods in the ibm-spectrum-scale namespace.
```
oc get pods -n ibm-spectrum-scale
```
Run the following command on the Global Data Platform core pod that is running for remote terminal connection.
```
oc rsh <podname>
```
Run the following command to check the Global Data Platform service state on all the nodes.
```
mmgetstate -a
```
Wait for the Global Data Platform service to be active on all the nodes.
The upgrade operation resumes automatically after the Global Data Platform service is active on all the pods.
If the issue persists for a long time, then collect the Storage logs and contact IBM support .