Dell node issues

This topic provides a comprehensive list of common troubleshooting steps and known issues that may arise while working with the Dell nodes.

XLR660 iDRAC dedicated network port failover limitation

Problem statement
The XLR660 includes a dedicated iDRAC (Integrated Dell Remote Access Controller) network port to provide out-of-band management capabilities and this dedicated iDRAC port does not support network failover. If the iDRAC port loses connectivity, the system does not automatically reroute management traffic through other available network interfaces.
Service impact
In such failover scenarios, the IBM Fusion user interface may display a Error Connecting to Node message on the nodes page. It impacts the hardware monitoring and firmware monitoring capabilities, which retrieve the system information, adapter information, storage information, firmware status and power operation of IBM Fusion get fail.
Resolution
If you see this issue, contact IBM support .