IBM Fusion event alerts

Use these instructions to enable notifications of IBM Fusion events using OpenShift® Container Platform Alertmanager.

About this task

IBM Fusion supports notifications for CRITICAL and WARNING events, which are visible in the IBM Fusion user interface. By configuring supported receivers in the OpenShift Container Platform, notifications can be routed through preferred channels such as Slack, email, and webhooks. This setup simplifies incident management by delivering alerts directly to configured notification channels. Additionally, multiple IBM Fusion clusters can be configured with similar settings to centralize event notifications in a single location.

Procedure

  1. Log in to the OpenShift Container Platform web console.
  2. Go to Administration > Cluster Settings.
  3. In the Configuration tab, select the Alertmanager.
  4. In the Alertmanager, click Create Receiver.

    The Create Receiver page opens.

  5. Enter the Receiver name and select the channel that you prefer from the Receiver type drop-down list.
    For example, if you select the Slack as a preferred channel. Ensure that you must update the following details.
    1. Enter the Slack API URL.
    2. Enter the Channel name to send the notifications.
    3. Use Show advanced configuration drop-down to customize the Icon, Username, Title, and Text.
      Important: You can use the following labels and annotations to customize your message:
      Severity: {{ .CommonLabels.severity }}
      Hardware Address: {{ .CommonLabels.hwAddr }} 
      Event Message: {{ .CommonLabels.alertMessage }}
      Alert Summary: {{ .CommonAnnotations.summary }} 
      Alert Description: {{ .CommonAnnotations.description }}
      • Cluster - Add the cluster name manually.
      • Severity - Critical or Warning.
      • Address - Hardware address generating the event (cannot be present for software).
      • Event message - Description of the event.
      • Alert summary - Static string of IBM Fusion Event Alert.
      • Alert description - Static string Alert sent from IBM Fusion Event Manager.
    4. Enter the label details in the Routing labels.
      Important:
      • Make sure that you enter source = ISFEventManager label in the Routing labels.
      • Do not mark Send resolved alerts to this receiver? to true.
      Optionally, you can also add severity = CRITICAL or severity = WARNING labels.
  6. Click Create.

What to do next

Once the receiver is configured, you start receiving notifications for IBM Fusion events based on the routing label specified during setup.

By default, when the routing label source is set to ISFEventManager, the receiver is notified of all events with severity levels WARNING and CRITICAL. This setup ensures that important alerts are delivered promptly without needing extra filtering.

To streamline monitoring across multiple racks, you can apply the same receiver configuration to each rack. This enables centralized alerting, allowing all events to be routed to a common notification channel for unified visibility and management.
Note: The cluster name is not automatically detected, so it is recommended to manually specify the cluster name in the receiver configuration to ensure accurate identification and traceability of events.