Email Notification Task

When the email notification task runs, it checks for log message alerts that meet the notification criteria defined by the user and sends notification emails for those alerts. Once an alert is processed by the task, it is not processed again. This includes the alerts that did not meet the criteria for having an email sent.

The notification criteria for the log message alerts is defined using the email notifications page. The criteria consists of the log severity level, the log message ID, or both, and the age of the alert. The task uses the email alert definition to determine which log message alerts require notification and to whom the email notices are sent.

When an email is sent, the subject contains the log message ID and the email body contains the following information:
  • Alert creation time, which is displayed in the system timezone defined in the system properties
  • Component that caused the alert
  • Component type of the component that caused the alert
  • Log message ID
  • Alert level
  • Alert status
The following is an example of a notification email:
Subject: Alert Notification: RBS00025W

Alert Creation Time: 2013-10-21 03:31:18.133 EDT
Component ID: Risk Management
Component Type: Engine
Message ID: RBS00025W
Alert Level: SEVERE
Alert Status: open

Schedule the task to run on a periodic basis to notify the registered parties of any outstanding alerts that may require the attention of the operator.

The following steps are necessary to implement the email notification task in the Services Framework:
  1. Register the email notification task
  2. Configure the email notification task
    1. Set the appropriate configuration parameters for email notification
  3. Schedule the email notification configuration to run on a recurring basis