API00471W Gateway Direct ingestion failed due to timeout(xxx) processing file ccc. Last request: yyy. Batch count = zzz. Segment count = aaa. Item count = bbb.
Explanation
Transaction Server
A client API session was stopped because it timed out.
- xxx
- Is the idle timeout.
- ccc
- Is the name of the transmission that was being processed.
- yyy
- Is the last request.
- zzz
- Is the batch (ICL) count.
- aaa
- Is the segment count.
- bbb
- Is the item count.
Operator response
Adjust the Gateway Server directLoadTimeout configuration value to allow more time for the client API to respond. If this value cannot be set to an acceptable value, ensure that the client API does not wait an excessively long time while it is communicating with a direct ingestion API session.