RequestForInformation web service

Sometimes, a creditor needs additional information from the debtor to apply a payment. The request for information message, camt.026, is sent from the creditor to the debtor through their financial institutions (FI). It is used by the creditor to initiate a request for additional information from the debtor.

When the financial institution for the debtor receives the request for information message, it must send a message status report message, pacs.002. The message status report indicates one of the following conditions.
  • The request for information message was processed.
  • The request for information message could not be processed. It returns an appropriate rejection code, AC03, for example.
For more information about the message status report message, see the specification for the pacs.002 message.
The following figure shows the sequence diagram for this web service.
Figure 1. Request for information sequence diagram
This diagram shows the sequence of events that occur when the request for information web service is called.

The input and response information for the inbound transaction web services is provided in the API reference of the Web Service Browser. Expand the InboundTransaction Services section of the reference to see the services in this group.