Pending Items
This area shows the content and order of the pending items list.
The list shows the payment ID and an abbreviation of the disposition
that was made for each pending item. The abbreviations are:
- REP
- Repaired
- REJ
- Rejected
- DEF
- Deferred
Above the list, a status showing the current number of pending
items and the maximum configured number of pending items is displayed.
When there is a pending item in the system, buttons to manipulate
the contents of the pending items list are displayed. The repair operator
can only change items for which buttons are provided. The available
buttons are:
- Redo Pending Item
- This button re-displays, for the top item in the pending
items list, the image and data for the operator to repair. The size
of the pending items list is reduced by one. If the operator clicks
the Redo Pending Item button again, without
changing the first item, the following occurs:
- The first item is finalized
- The next item in the pending items list is displayed on the page so it can be redone
- Finalize All
- This button places all of the pending repairs in a final state
and clears the pending items list. This function is provided if an
operator needs to stop repairing payments for a short time and does
not want to hold pending items.
Note:
- When an operator logs off or the browser session expires due to inactivity, all items in the pending items list are finalized. After the pending items are finalized, they cannot be redone because the system has received the changes and they cannot be recalled.
- Typically, the Finalize All button is not used. When the pending items list is full, a newly repaired item will cause the pending item that exceeds the size of the pending items list to be finalized automatically. If the last available item is repaired, all pending items must be finalized using the Finalize All button.
- This button is only available when there is a pending item in the system.