Image Validation Rule Set Failure Processing Options

When creating or changing an Image Validation rule set, failure processing options can be configured that determine how payments that are failed by Image Compliance are processed.

Image Compliance can detect TIFF, IQA, and Image Integrity analysis (IIA) validation failures. Depending on the type of failures detected by Image Compliance, payments can be processed by either, both, or neither Suspect Image Review and Payment Repair.

On the left side of the image validation rule set page, a graphic representation of the combinations of the failure types is shown. On the right side, configure whether a payment that has a given combination of Image Compliance failures is sent to Suspect Image Review, Payment Repair, or neither. Configure this by selecting check boxes that determine how failure combinations are processed. A note at the top of the option area tells the user that when neither action (review or repair) is chosen for a failure type combination, payments with that failure combination are candidates for adjustment. By default, the Image Validation rule set options are set so all combinations of failure types are sent to Suspect Image Review.

The repair action is only possible for failure combinations that include the Image Integrity analysis failure. When repair is used, the user cannot correct items with only IQA or TIFF Validation failures.

After the selections are complete, save the rule set definition. The options are not included in the count of rules that is shown on the list page because they are a fixed set of options that is part of every rule set.