Role of the Unit of Work
A unit of work is a collection of items coming into Duplicate Detect together. An image cash letter file is an example of such a collection.
When items in a unit of work are flagged as potential duplicate items, the collection is not sent to the next component of the payment processing system until all potential duplicates are reviewed and determined to be either duplicate or not duplicate items. A unit of work that has not had all of its items reviewed is called an active unit of work.
After all potential duplicate items in a unit of work are reviewed and in a duplicate or not a duplicate state, Duplicate Detect sends the unit of work to the next step in the payments processing system. Fully reviewed units of work are inactive.
As long as a unit of work is active, the review process is used to change the state of the items. Once it is inactive, no further review changes can be made. The individual items in an inactive unit of work can still be viewed.
If the Duplicate Detect user interface shows a unit of work is complete and inactive, but the batch does not have a state of Duplicate Detected in the FTM database, the completion message for the unit of work must be posted again. Users that have the Re-post unit of work completion permission can perform this action. When a user with this permission views the unit of work list, each inactive unit of work has a Re-post Completion button. Click the button to post a completion message to the Transaction Server, which places the batch into a duplicate detect completed state