System Overview page

The system overview page displays summary and status information about the financial work that is being processed.

It has the following areas:
  • Exceptions Requiring Remediation
  • System Overview

Exceptions Requiring Remediation (Range of dates)

This area has several lists that display a summary of exception information for the dates that are specified by the filtering criteria for the area. The summary data includes all of the categories that are associated with those dates. Each entry in a list displays a count for the exception type and is a link to the details page that shows the summary information. If you do not have view permission for the details page for the exception type, zero is displayed for its count, and the link does not work. However, the system overview page provides a user permission that causes it to display all of the count values even when the user doesn't have view permissions for the supporting detail pages.

To help indicate the severity of the exceptions in the lists, icons are shown next to each link. The icon is an exclamation point in a red or yellow circle when the exception might be considered an error or a warning condition. A green circle with a checkmark in it is displayed for exceptions that have a count of zero.

When the filtering criteria is not set, the data for the most recent 24 hours is displayed by default. The current day and time are determined by using the preferred time zone of the user that is logged in. The dates that were used to retrieve the summary information are displayed in the title bar of the area.

The links that are available in the System list are shown in the following table.
Table 1. System exceptions links
Exception Description
System Alerts The count of all open alerts.
Approvals The count of pending approvals for the current user.
Expected Events The count of all overdue, nondeleted expected events.
The links that are available in the Ingestion list are shown in the following table.
Table 2. Ingestion exceptions links
Exception Description
Physical Transmissions in Error The count of all physical transmissions that are in an error state.
Transmissions in Error The count of all rejected transmissions that can be overridden.
Suspended Transmissions The count of all suspended transmissions.
Pending Transmissions The count of all pending transmissions.
Batches in Error The count of all rejected batches (ICLs) that are in an accepted transmission and can be overridden.
Suspended Batches The count of all suspended batches (ICLs).
Pending Batches The count of all pending batches (ICLs) within an accepted transmission.
Unmatched Control Totals The count of all pending control totals.
The links that are available in the Processing list are shown in the following table.
Table 3. Processing exceptions links
Exception Description
Transactions in Error The count of all transactions that are in an accepted transmission and have unhandled exceptions.
Suspended Transactions The count of all reviewable transactions that have a risk error.
Fraudulent Transactions The count of all fraudulent transactions within an accepted transmission.
Unauthorized Transactions The count of all unauthorized transactions that are blocked by positive or stop pay monitors.
Unmatched Returns The count of all exception transactions with a maximum error code that matches the configured return item match error code.
Contested Dishonored Returns The count of transactions that have a forward or return type of contested dishonored return.
Network Timeouts The count of all network transactions that timed out.
The links that are available in the Outbound list are shown in the following table.
Table 4. Outbound exceptions links
Exception Description
Transmissions in Error The count of all outbound transmissions that are in an error state.
Batches in Error The count of all outbound batches (ICLs) that are in an error state.
Segments in Error The count of all outbound segments that are in an error state.

System Overview (Range of dates)

This area uses charts and tables to display summary settlement information for the dates that are specified by the filtering criteria for the area. When the filtering criteria is not set, the data for the most recent 24 hours is displayed by default. The current day and time are determined by using the preferred time zone of the user that is logged in. The dates that were used to retrieve the summary information are displayed in the title bar of the area.

This area displays the charts that are shown in the following list.
Monetary value
This chart is a bar chart that shows the monetary value for the financial work that is being processed. The value is shown for both inbound and outbound credits and debits.
Item count
This chart is a bar chart that shows the number of transactions for the financial work that is being processed. The number of transactions is shown for both inbound and outbound credits and debits.
Inbound Transmissions
This chart is a pie chart that shows the percentage of inbound transmissions that are complete and incomplete.
Inbound Batches
This chart is a pie chart that shows the percentage of inbound batches (ICLs) that are complete and incomplete.

You can hover the mouse pointer over the bar and pie charts to see the actual values that are being graphed.

Actions

The actions that are available on the page are shown in the following list.
  • Filter by view parameters defines the filtering criteria for the area. You can define a custom date range or select 1 hour, 1 day, 7 days, or 30 days. Based on the filter by view parameters that are set, you can use two methods to refresh the system overview data.
    • Click Refresh to manually refresh the data.
    • Select Auto Refresh to automatically refresh the data. To set the refresh rate, go to System Configuration > Component Properties > Payment Feature Services and click the System overview refresh rate property.
  • Open Documentation opens the help page.