Review Deferred Items page

Use the Review Deferred Items page to review items that were previously deferred.

Image display area

The image display area initially shows a front view for each item displayed. If a grayscale view is available, it is the image that is shown. Otherwise, the black-and-white front view is shown. If the item has image integrity analysis failures, the image display area is displayed with a red border.

Image views that need to be reviewed are displayed with an X over the tab with the name of the view. And, they are automatically selected. When an image is accepted, a checkmark is shown over the tab for the image view. After all images are reviewed for an item, the next item is displayed.

At the end of the page, a text area shows a field with the name of the unit of work of which the item is a member. This field is only for informational purposes and can be useful when you are troubleshooting problems.

Status information is displayed in the text area at the end of the page. This area contains different information, depending on the state of the system.

The payment ID of the item that is being reviewed. It is the unique identification number of the item and is displayed while the item is under review, submitted, and processed. When the review is processed completely, the next item appears and the new ID is shown.
Whenever items are still available, a new item is displayed after the previous item was processed completely. If no further items remain, the status information area is updated with the following message: There are no more items to be reviewed at this time. You can check later to see if more items are available.
If the lock on an item is lost, any review actions are not accepted for that item and the following message is displayed: Your review was not accepted. The system could not complete processing for payment xxxxx because it was not locked to your user ID. This message appears in the status information area.
All system error messages are displayed in the status area.

MICR data fields

The following MICR data fields for the item are shown under the image display area.

Aux On Us
EPC
Routing Number
Field 4
Account
Process Control
Amount
Currency

Error codes and descriptions

Errors that occurred for the item are displayed to the operator in the error codes and descriptions area. Errors include ingestion errors and review time errors. The following list describes how error codes are displayed.

All error codes, except informational messages or warnings, that were recorded for the item during ingestion and that have a rejection level of item, are displayed.
Ingestion errors are displayed when the page is loaded.

Pending items

This area shows the content and order of the pending items list. The list shows the payment ID and an abbreviation of the disposition that was made for each pending item. The abbreviations are shown in the following list.

REV: Reviewed
REJ: Rejected
DEF: Deferred

Text that shows the current number of pending items and the maximum configured number of pending items is displayed over the list. When a pending item exists, buttons to manage the contents of the pending items list are displayed. The review operator can change only items for which buttons are provided.

Actions

The actions that are available on the page are shown in the following list.

Redo Pending Item

Redisplays the image and data for the first item in the pending items list for the operator to review. The size of the pending items list is reduced by one. If the operator clicks Redo Pending Item again, without changing the first item, the following occurs:

The first item is finalized.
The next item in the pending items list is displayed on the page so it can be redone.

Finalize All

All of the pending reviews are placed in a final state and the pending items list is cleared. Use this action if you need to stop reviewing payments for a short time and do not want to hold pending items.

Notes:

When an operator logs off or the browser session expires due to inactivity, all items in the pending items list are finalized. After the pending items are finalized, they cannot be redone because the system received the changes and they cannot be recalled.
When the pending items list is full, a newly reviewed item causes the pending item that exceeds the size of the pending items list to be finalized automatically. If the last available item is reviewed, all pending items must be finalized by using Finalize All.

Acceptable Image: Marks the image as being accepted by the operator and the image cannot be rescanned.
Not Acceptable Image: Marks the image as not being accepted by the operator. After an item is marked as having an image that is not acceptable, it is not displayed again for review and can be returned.
Skip Item: Bypasses the item with no decision made. Items that are skipped are not redisplayed to this operator during the current session. If the skipped items were not reviewed by other review operators, they are displayed at the next login.