Snapshot creation

To create a snapshot, do the following steps.
  1. Try to avoid having to manage snapshot data from both old and new problems. If possible, delete all prior log and snapshot files before you reproduce the problem and create the snapshot.
  2. When you create a snapshot to help resolve a Business Rules Server execution problem, remember to enable tracing. Either use the trace detail diagnostic command for the Business Rules Server or configure the following properties in the Business Rules Server properties file:
    • logFileLevel = all
    • consoleLevel = all
    • trace = true
    • traceDetail = true
  3. When you create a snapshot to help resolve issues with using the Business Rules Server validation node types, remember to also enable validation level tracing. Either use the trace all diagnostic command for the Business Rules Server or configure the following properties in the Business Rules Server properties file:
    • traceValidate = true
  4. To create a snapshot, run the diagnostic command.
    Note: It is recommended that snapshots be created only when the system is idle.

For more information about running diagnostic commands, see Execute Diagnostic Command page.