Administrative returns

Administrative return transactions are the transactions that meet at least one of the following criteria.
  • Fail image integrity analysis.
  • Fail image quality analysis.
  • Fail TIFF validation.
  • Have missing images.
  • Are duplicate items.
  • Have invalid records.
  • Fail MICR validation.
  • Are for the wrong bank.
  • Are rejected by an operator.
More information about administrative returns can be found in the following topics.
  • For Business Rules, Business Rules administrative returns.
  • For Distribution, Distribution administrative returns.
  • For Gateway Server, Add Originator Attributes.
For item adjustments, AutoAdjust supports customized processing of administrative returns. When item amount difference (IAD) or nonconforming transaction (NCI) adjustments are done, Business Rules is called only if all of these conditions are met:
  • The originating participant is an administrative returns customer.
  • An administrative return reason was not set for the entry.
  • Business Rules is enabled in the AutoAdjust properties.
Business Rules is passed the originator identification and channel.

The Business Rules workflow and tables are processed to determine whether the payment item is marked as an administrative return. For more information about the workflow and tables, see Business Rules administrative returns.

If a user exit was specified in the AutoAdjust properties, it is called to update adjustment items and insert more items. Business Rules is called for validation.

The sample user exit was updated to demonstrate how payment items that have an administrative return reason set can be recognized, and payment entries created, by using originator default and channel attributes. For more information about this sample user exit, see AutoAdjust item chargeback user exit.