EVH00072S Unable to complete processing for PresentmentStateChange as part of processing for xxx. Exception thrown: yyy

Explanation

Transaction Server

The variable information that is displayed in the message is described in the following list.
xxx
The transmission ID.
yyy
A message corresponding to the exception that was thrown. Exceptions that might be thrown include InterruptedException and ExecutionException.

This message indicates that a severe error occurred when one of the PresentmentStateChange events that are part of an AggregatedPresentmentState event was processed. This AggregatedPresentmentState event is the one that occurs when a transmission is loaded.

Operator response

Look for batches that are related to the transmission ID that caused the error. If they are marked loaded, turn off the LOADED state and turn it back on.