Return Transactions

When Gateway ingests a returned transaction, it performs validation on the transaction. It attempts to find the original transaction associated with the returned transaction. The account and trace numbers of the returned transaction are compared with the account and trace numbers of the original transaction. If the original transaction is found, and the account and trace numbers match, validation is successful. The returned transaction is marked as a return in the FTM database.

If the original transaction is not found, or the account and trace numbers do not match, the transaction is an invalid return. Gateway sets an error using the error code specified in the return transaction matching error code property. The returned transaction is marked as an exception in the FTM database.

The return transaction matching error code property is configured on the Gateway general properties page or may be imported using the data setup utility (DSU). The error code specified must be configured as a record validation error code. If it is not, Gateway issues a warning and continues processing the return transaction. Error codes are added and updated using the manage error codes page. For more information about managing error codes, see Error Codes page.