Setup Wizard problems

Use this information to solve IBM® Flex System Manager management software problems that you encounter in the Setup Wizard and the network validation that occurs after the Setup Wizard is complete.

Troubleshooting problems with the Setup Wizard

Table 1. Management software Setup Wizard problems and corrective actions
Problem description	Corrective action
The web browser that you used to start the Setup Wizard was closed accidentally before you completed the Setup Wizard.	Re-open the browser and go to this address: `https://<IP or Hostname>:8722/SWPortlet/SWPortlet/portletwindow` where <IP or Hostname> is the IP address or hostname of the management node.
You completed the Setup Wizard, but the web browser was closed accidentally while the Server status page (which allows you to monitor the server status) was displayed.	Re-open the browser and go to one of the following: The hostname that you defined in the Setup Wizard The IP address of the management node. The address `https://<IP or Hostname>:8422/ibm/console`, where <IP or Hostname> is the IP address or hostname of the management node.
The Setup Wizard does not finish successfully.	Run the smcli collectsptfile command (and use the command options to specify the target system) to gather support files and copy them to the management node. Then, run the smcli submitsptfile command to send support files to IBM Support. See collectsptfile and submitsptfile for more information.

Troubleshooting failed network validation after the Setup Wizard is complete

If you check the Perform network validation and recovery when the setup wizard is complete box on the LAN Adapters page of the Setup Wizard, and the configuration settings you entered in the Setup Wizard generates errors, the management node is reset and the Setup Wizard restarts.

Table 2. Network validation problems in the Setup Wizard and corrective actions
Problem description	Corrective action
Network validation fails and you are redirected to the first page of the Setup Wizard.	Complete the following steps: Click Next until you reach the LAN Adapters page. An error message is displayed that shows the invalid settings. Note: If you believe the settings are correct, clear the Perform network validation and recovery when the setup wizard is complete box, and complete the Setup Wizard. If the box is cleared, the Setup Wizard ignores network validation errors. Change the values for the invalid settings and complete the Setup Wizard.