CMMVC9734E The command failed because there are users or user groups configured to use the multi-factor authentication service.

Explanation

This error occurs when an attempt was made to disable the multi-factor authentication service. The multi-factor authentication service cannot be disabled while user groups are configured for multi-factor authentication, or if the superuser is configured for multi-factor authentication.

User response

Disable multi-factor authentication for superuser or any user groups that are configured on the system, then rerun the command.