4471 Feature autoupdate failed.

Explanation

This indicates that an autoupdate feature update/installation has failed. There can be multiple causes for this:
  • The connection to the server, used to retrieve the autoupdate features, is not working;
  • The update/installation of the autoupdate feature has failed.

User response

To test the connection to the autoupdate feature server:
Run the svcinfo lscloudcallhome command. The response from this command indicates if the cloud call home process is running correctly. The first two lines of the response should be:
  • status enabled
  • connection active

If the response does not show this, then the cloud call home process is not running correctly.

To attempt to re-establish the Cloud Call Home connection do the following:
  1. Run the svctask chcloudcallhome -disable command.
  2. Wait for 30 seconds.
  3. Run the svctask chcloudcallhome -enable command.
Then follow the procedure below to manually update the feature.
To manually attempt to update the feature:

Run the svcinfo lsautoupdate command. This will list the autoupdate features that are available and installed on the system. Identify the ID of the feature that did not update automatically.

Run the svctask chautoupdate -id [id of feature to update from above] -policy autoupdate command to restart the autoupdate feature process.