Error code referenceEdit online Error codes are listed in numerical order. 0081 The last alert ID is greater than current alert ID XXX100Boot is running120Disk drive hardware error130Checking the internal disk file system132Updating BIOS settings of the node135Verifying the software137Updating system board service processor firmware150Loading cluster code155Loading cluster data168The command cannot be initiated because authentication credentials for the current SSH session have expired.170A flash module hardware error has occurred.182Checking uninterruptible power supply232Checking uninterruptible power supply connections300The 2145 is running node rescue.310The 2145 is running a format operation.320A 2145 format operation has failed.330The 2145 is partitioning its disk drive.340The 2145 is searching for donor node.345The 2145 is searching for a donor node from which to copy the software.350The 2145 cannot find a donor node.360The 2145 is loading software from the donor.365Cannot load SW from donor370Installing software500Incorrect enclosure501Incorrect slot502No enclosure identity exists and a status from the partner node could not be obtained.503Incorrect enclosure type504No enclosure identity and partner node matches.505No enclosure identity and partner has system data that does not match.506No enclosure identity and no node state on partner507No enclosure identity and no node state508Cluster identifier is different between enclosure and node509The enclosure identity cannot be read.510The detected memory size does not match the expected memory size.511Memory bank is failing.512Enclosure VPD is inconsistent513Uncorrectable memory error detected521Unable to detect a Fibre Channel adapter522The system board service processor has failed. 523The internal disk file system is damaged.524Unable to update BIOS settings.525Unable to update system board service processor firmware.528Ambient temperature is too high during system startup.530A problem with one of the node's power supplies has been detected.534System board fault535Canister internal PCIe switch failed536The temperature of a device on the system board is greater than or equal to the critical threshold.538The temperature of a PCI riser card is greater than or equal to the critical threshold.541Multiple, undetermined, hardware errors542An installed CPU has failed or been removed.543None of the node serial numbers that are stored in the three locations match.544Boot drives are from other nodes.545The node serial number on the boot drives match each other, but they do not match the product serial number on the system board.546Model ID mismatch between node and boot drive547Pluggable TPM is missing or broken.548The node has compression hardware configured but no compression hardware is available.549The node's compression hardware has failed.550A clustered system cannot be formed because of a lack of clustered system resources.551A cluster cannot be formed because of a lack of cluster resources.555Power Domain error556A duplicate WWNN has been detected.558The node is unable to communicate with other nodes.560Battery cabling fault561Battery backplane or cabling fault562The nodes hardware configuration does not meet the minimum requirements564Too many machine code crashes have occurred.565The internal drive of the node is failing.566The internal drive of the node is failing.568Unable to upgrade adapter firmware.569At boot time: the CPU reached a temperature that is greater than or equal to the warning threshold. During normal running: the CPU reached a temperature that is greater than or equal to the critical threshold.570Battery protection unavailable571Battery protection temporarily unavailable; one battery is expected to be available soon572Battery protection temporarily unavailable; both batteries are expected to be available soon573The node machine code is inconsistent.574The node machine code is damaged.576The cluster state and configuration data cannot be read.578The state data was not saved following a power loss.579Battery subsystem has insufficient charge to save system data588The 2145 UPS-1U is not cabled correctly.590Repetitive node transitions into standby mode from normal mode because of power subsystem-related node errors.591Canister battery update fault650The canister battery is not supported651The canister battery is missing652The canister battery has failed653The canister battery’s temperature is too low654The canister battery’s temperature is too high655Canister battery communications fault.656The canister battery has insufficient charge657Not enough battery charge to support graceful shutdown of the storage enclosure.668The remote setting is not available for users for the current system.670The UPS battery charge is not enough to allow the node to start.671The available battery charge is not enough to allow the node canister to start. Two batteries are charging.672The available battery charge is not enough to allow the node canister to start. One battery is charging.673The available battery charge is not enough to allow the node canister to start. No batteries are charging.674The cycling mode of a Metro Mirror object cannot be changed.690The node is held in the service state.700The Fibre Channel adapter that was previously present has not been detected.701A Fibre Channel adapter has failed. 702A Fibre Channel adapter has a PCI error.703A Fibre Channel adapter is degraded.704Fewer Fibre Channel ports operational.705Fewer Fibre Channel I/O ports operational.706Fibre Channel clustered system path failure. 710The SAS adapter that was previously present has not been detected.711A SAS adapter has failed.712A SAS adapter has a PCI error.713A SAS adapter is degraded.715Fewer SAS host ports operational718SAS port connected to unsupported device720Ethernet adapter that was previously present has not been detected.721An Ethernet adapter has failed.722An Ethernet adapter has a PCI error.723An Ethernet adapter is degraded.724Fewer Ethernet ports active.730The bus adapter has not been detected.731The bus adapter has failed.732The bus adapter has a PCI error.733The bus adapter degraded.734Fewer bus ports.736The temperature of a device on the system board is greater than or equal to the warning threshold.737The temperature of a power supply is greater than or equal to the warning or critical threshold.738The temperature of a PCI riser card is greater than or equal to the warning threshold.740 The command failed because of a wiring error described in the event log.741CPU missing 743A boot drive is offline, missing, out of sync, or the persistent data is not usable.744A boot drive is in the wrong location.745A boot drive is in an unsupported slot. 746Technician port connection invalid. 747The Technician port is being used.748The technician port is enabled.750Compression accelerator missing751Compression accelerator failed754The node is degraded.755The CPLD is degraded765Service Processor shows fan failure766CMOS battery failure.768Ambient temperature warning.769CPU temperature warning.770Shutdown temperature reached773Cannot communicate with the PSU774PSU has indicated output failure775Power supply problem.776Power supply mains cable unplugged.777Power supply missing. 778Battery is not providing protection779Battery is missing780Battery has failed781Battery is below the minimum operating temperature 782Battery is above the maximum operating temperature 783Battery communications error784Battery is nearing end of life785Battery capacity is reduced because of cell imbalance786Battery VPD checksum error 787Battery is at a hardware revision level not supported by the current code level788One or more DIMM temperature sensors has failed or can not be read.789One or more canister temperature sensors has failed or can not be read.790The midplane has a non-fatal issue.794Component Download Paused.803Fibre Channel adapter not working806Node IP missing820Canister type is incompatible with enclosure model821Ambient temperature sensor fault830Encryption key required.831Encryption key is not valid.832Encryption key file not found.833Unsupported USB device.836Encryption key required840Unsupported hardware change detected.841Supported hardware change detected.842Fibre Channel IO port mapping failed850The canister battery is reaching the end of its useful life.860Fibre Channel network fabric is too big.870Too many cluster creations made on node871Failed to increment cluster ID875 Request to cluster rejected.878Attempting recovery after loss of state data.880Short distance partnership using RDMA has insufficient connectivity to the partnered system.888Too many Fibre Channel logins between nodes.889Failed to create remote IP connection.890Failed to create remote IP connection.891Failed to create remote IP connection.920Unable to perform cluster recovery because of a lack of cluster resources.921Unable to perform cluster recovery because of a lack of cluster resources.950Special update mode.990Cluster recovery has failed.1001Automatic cluster recovery has run.1002Event log full.1004Node cannot start because batteries are not charging1005The SAS fabric of enclosures has been incorrectly wired.1006Inter-canister PCIe link failure1007Canister to canister communication error.1008Midplane fault type 11009DIMMs are incorrectly installed.1011Fibre Channel adapter (4 port) in slot 1 is missing.1013Fibre Channel adapter (4-port) in slot 1 PCI fault.1014Fibre Channel adapter in slot 1 is missing.1015Fibre Channel adapter in slot 2 is missing.1016Fibre Channel adapter (4 port) in slot 2 is missing.1017Fibre Channel adapter in slot 1 PCI bus error.1018Fibre Channel adapter in slot 2 PCI fault.1019Fibre Channel adapter (four-port) in slot 2 PCI fault.1020The system board service processor has failed.1021Incorrect enclosure1022Node memory failure1023Node has different cluster data1024CPU is broken or missing.1025Processor missing1026System board device problem.1027Unable to update BIOS settings.1028System board service processor failed.1029Enclosure VPD is unavailable or invalid.1030The internal disk of a node has failed.1031Node canister location unknown. 1032Canister fault type 11033Canister fault type 41034Canister fault type 21035Boot drive problems1036The enclosure identity cannot be read.1037Unsupported canister combination1038Unrecognised canister detected1039Canister fault type 5, contact support1040Node flash disk fault1041New enclosure FRU requires configuring1042Managed Enclosure not present1043Enclosure VPD is Unavailable1045Adapter missing1046Adapter has failed1048Unexpected enclosure fault.1051Pluggable TPM failed or missing1052Inter-canister PCIe link degraded1053Internal SAS connector failure, service action required.1054Fibre Channel adapter in slot 1 adapter present but failed.1055Fibre Channel adapter (4 port) in slot 1 adapter present but failed.1056The Fibre Channel adapter in slot 2 is present but is failing.1057Fibre Channel adapter (four-port) in slot 2 adapter is present but failing.1059Fibre Channel IO port mapping failed1060One or more Fibre Channel ports on the 2072 are not operational.1061Fibre Channel ports are not operational.1063Secure boot failure1073Canister BIOS secure boot failure1065One or more Fibre Channel ports are running at lower than the previously saved speed.1067Fan fault type 11068Fan fault type 21083Unrecognized node error1084System board device exceeded temperature threshold.1085PCI Riser card exceeded temperature threshold.1087Shutdown temperature threshold exceeded1088Temperature sensor reading is not available1089Service Processor shows fan failure1090One or more fans (40x40x28) are failing.1091One or more fans (40x40x56) are failing.1092The temperature soft or hard shutdown threshold of the 2072 has been exceeded. The 2072 has automatically powered off.1093Temperature warning threshold exceeded1094The ambient temperature threshold has been exceeded.1095Enclosure temperature has passed critical threshold.1096A Power Supply Unit is missing or has failed.1097PSU problem1098Enclosure temperature has passed warning threshold1099Temperature exceeded warning threshold1100One of the voltages that is monitored on the system board is over the set threshold.1101One of the voltages that is monitored on the system board is over the set threshold.1105One of the voltages that is monitored on the system board is under the set threshold.1106One of the voltages that is monitored on the system board is under the set threshold.1107The battery subsystem has insufficient capacity to save system data due to multiple faults.1108Battery backplane cabling faulty or possible battery backplane requires replacing.1109Battery or possibly battery backplane requires replacing.1110The power management board detected a voltage that is outside of the set thresholds.1111Batteries have insufficient charge.1112Enclosure battery is missing.1113Enclosure battery at end of life1114Enclosure battery fault type 11115Enclosure Battery fault type 41116Enclosure Battery fault type 31118Enclosure Battery fault type 21120A high speed SAS adapter is missing1121A high speed SAS adapter has failed.1122A high speed SAS adapter error has occurred.1123Power Supply Unit fault type 31124Power Supply Unit fault type 11125Power Supply Unit fault type 11126Power Supply Unit fault type 21127Power Supply Unit missing1128Power Supply Unit missing1129The node battery is missing.1130The node battery requires replacing.1131Battery conditioning is required but not possible.1133A duplicate WWNN has been detected.1136UPS ambient temperature threshold exceeded1138Power supply unit input power failed.1140UPS AC input power fault1141UPS AC input power fault1145UPS communications fault1146UPS communications fault1148Power Supply Unit fault type 31150UPS configuration error1151UPS configuration error1153Canister battery is missing1154The canister battery has failed1155A power domain error has occurred.1156The canister battery’s temperature is too low1157The canister battery’s temperature is too high1158Canister battery communications fault1159The canister battery is reaching the end of its useful life.1160UPS output overcurrent1166UPS output load high1175A problem has occurred with the uninterruptible power supply frame fault (reported by uninterruptible power supply alarm bits).1176Insufficient battery charge to start node canister1178Stretch cluster reconfiguration is required to restore a dual site configuration1179Too many drives attached to the system.1182Ambient temperature is too high during system startup.1183The nodes hardware configuration does not meet the minimum requirements.1187Node software is inconsistent or damaged1188Too many software crashes have occurred.1189The node is held in the service state.1192Unexpected node error1193Insufficient uninterruptible power supply charge1194Automatic recovery of offline node has failed.1195Node missing.1198Detected hardware is not a valid configuration.1200The configuration is not valid. Too many devices, MDisks, or targets have been presented to the system.1201A flash drive requires a recovery.1202A flash drive is missing from the configuration.1203A duplicate Fibre Channel frame has been received.1206Drive format incorrect1210A local Fibre Channel port has been excluded.1212Power supply exceeded temperature threshold.1213Boot drive missing, out of sync, or failed.1214Boot Drive in wrong slot1215A flash drive is failing.1216SAS errors have exceeded thresholds.1217A flash drive has exceeded the temperature warning threshold.1220A remote Fibre Channel port has been excluded.1230 or 1231A login has been excluded.1241Compressed array out of physical space1242Compressed array is almost out of physical space1245Array storage is critically low on space1246Assess compressed array capacity1260SAS cable fault type 2.1265SAS cable missing1266SEM Fault Type 11267Enclosure secondary expander module is missing1268Enclosure Display Panel Fault Type 21297PSU input is invalid1298PSU Mismatch1300IO port configuration issue 1310A managed disk is reporting excessive errors.1311A flash drive is offline due to excessive errors.1320A disk I/O medium error has occurred.1321Drive medium error1322Data protection information mismatch1328Encryption key required.1330A suitable managed disk (MDisk) or drive for use as a quorum disk was not found.1335Quorum disk not available.1340Managed Disk or Drive timeout1350IB ports are not operational.1360A SAN transport error occurred.1370ERP occurred1400Ethernet port failure1403External port not operational.1404Cloud gateway service restarted too often 1450Fewer Fibre Channel I/O ports operational.1469Adapter firmware upgrade failed.1471Interface adapter is not supported.1472Boot drive in an unsupported slot1473The installed battery is at a hardware revision level that is not supported by the current code level.1474Battery is nearing end of life.1475Battery is too hot.1476Battery is too cold.1480Array storage is low on space1500Ambient thermal sensor fault 1550A cluster path has failed.1570Quorum disk configured on controller that has quorum disabled1580Hostname cannot be resolved1585Could not connect to DNS server1590Invalid hostname specified1600Mirrored disk repair halted because of difference.1610There are too many copied media errors on a managed disk.1620A storage pool is offline.1623One or more MDisks on a controller are degraded.1624Controller configuration has unsupported RDAC mode.1625Incorrect disk controller configuration.1627The cluster has insufficient redundancy in its controller connectivity.1630The number of device logins was reduced.1656Cloud account not available, encryption setting mismatch1657Cloud account not available, cloud object storage encrypted with the wrong key1660The initialization of the managed disk has failed.1666Unrecognized storage device1669SAS port has unsupported device attached1670The CMOS battery on the system board failed.1674Drive unlock required.1680Drive fault type 11684Drive is missing.1685Drive fault type 21686Drive fault type 3.1689Array MDisk has lost redundancy.1690No spare protection exists for one or more array MDisks. 1691A background scrub process has found an inconsistency between data and parity on the array.1692Array MDisk has taken a spare member that does not match array goals.1693Drive exchange required.1695Persistent unsupported disk controller configuration.1679Unable to copyback due to degraded RAID status1700Unrecovered remote copy relationship1710There are too many cluster partnerships. The number of cluster partnerships has been reduced.1720Metro Mirror (remote copy) - Relationship has stopped and lost synchronization, for reason other than a persistent I/O error (LSYNC) 1740Recovery encryption key not available.1741Flash module is predicted to fail.1750Array response time too high.1780Encryption key changes are not committed.1785A problem occurred with the Key Server1786Encryption is enabled on the system without a key management method configured. It is not valid to only have a recovery key.1800The SAN has been zoned incorrectly.1801A node has received too many Fibre Channel logins from another node.1802Fibre Channel network settings1804IB network settings1810The bare metal server which runs SV_Cloud lost 1 power supply1811Node IP missing1812The connection between one pair of nodes is disconnected.1813Node identity changed1814The EBS is detached from console while managed.1815The EBS is deleted from console while managed.1816The EBS tag is changed by user while managed.1817The node is not authorized to perform the operation.1818A network security issue has occured in the node.1819Redundant hardware or resources have failed.1840The managed disk has bad blocks.1845EasyTier is set to measure mode in pool with unsupported configuration, this may result in reduced performance.1846EasyTier is set to active mode in pool with unsupported configuration, this may result in reduced performance.1850Compressed volume copy has bad blocks1860Thin-provisioned volume copy offline because of failed repair.1862Thin-provisioned volume copy offline because of corrupt metadata.1864Compressed volume size limitation breached, diagnosis required 1865Thin-provisioned volume copy offline because of insufficient space.1866Storage pool exceeding warning threshold1867Data reduction pool exceeding warning threshold1870Mirrored volume offline because a hardware read error has occurred.1878Insufficient available capacity for the Easy Tier function. 1895Unrecovered FlashCopy mappings1900A FlashCopy, Trigger Prepare command has failed because a cache flush has failed.1910A FlashCopy mapping task was stopped because of the error that is indicated in the sense data.1911A volume group snapshot is degraded because a medium error that could not be tracked.1912The error is about clone or thin-clone volume corrupt.1913Automated snapshot failed.1914Automated backup failed1915Easy Tier protection limit exceeded on an overprovisioned managed disk. The managed disk might run out of space.1920Global and Metro Mirror persistent error.1925Cached data cannot be destaged.1930Migration suspended.1940HyperSwap® volume or consistency group has lost synchronization between sites. 1950Unable to mirror medium error.2008A software downgrade has failed.2010A software update has failed.2015Patches on this node do not match the patches on the system.2016A host port has more than four logins to a node2017One or more configured hosts are offline.2020IP Remote Copy link unavailable.2021Partner cluster IP address unreachable.2022Cannot authenticate with partner cluster.2023Unexpected cluster ID for partner cluster.2024Short distance partnership using RDMA running in degraded mode2030Software error.2031Cloud gateway service restarted2035Drive has disabled protection information support.2040A software update is required.2055System reboot required.2060 Reconditioning of batteries required2065A node has been added with USB ports enabled, which does not match the configuration of at least one other node in the cluster. This may be a security concern.2070A drive has been detected in an enclosure that does not support that drive.2090Array is using reserved physical capacity, recovery of redundancy could be compromised2100A software error has occurred.2105Cloud account not available, cannot access cloud object storage2115Performance of external MDisk has changed2120Internal IO error occurred while doing cloud operation.2125Cloud account out of space2258System SSL certificate has expired.2300Cloud account not available, SSL certificate problem2305No authorization to perform cloud operation2310Cloud account not available, cannot contact cloud provider2320Cloud account not available, cannot communicate with cloud provider2330Cloud account not available, cloud provider login error2387There is insufficient capacity to complete the vdisk operation because the system is still formatting previously freed capacity. Wait until more capacity is available.2500A secure shell (SSH) session limit for the cluster has been reached.2550Encryption key on USB flash drive removed2555Encryption key error on USB flash drive.2560Drive write endurance usage rate high2561Node IP is missing2600The cluster was unable to send an email.2601Error detected while sending an email.2650Remote support application is unable to connect to IBM2700Unable to access NTP network time server2702Check configuration settings of the NTP server on the CMM3010Internal uninterruptible power supply software error detected.3015Power supply firmware download has failed.3024Technician port connection invalid 3025A virtualization feature license is required.3030Global and Metro Mirror feature capacity not set.3031FlashCopy feature capacity not set.3032Feature license limit exceeded.3035Physical Disk FlashCopy feature license required3036Physical Disk Global and Metro Mirror feature license required3040Error mentions about the object that reached the maximum available threshold3060Array write endurance limited3080Global or Metro Mirror relationship or consistency group with deleted partnership3081Unable to send email to any of the configured email servers.3090Drive firmware download is cancelled by user or system, problem diagnosis required.3100Cloud account not available, unexpected error3108Unexpected error occurred while doing cloud operation3123The quorum application needs to be redeployed.3124No active quorum device found.3127The quorum application is not storing system data correctly3129A quorum application used for high availability between systems needs to be redeployed.3130System SSL certificate expires within the next 30 days.3131The system cannot compress data being sent to the remote system in an IP partnership due to local system limitations.3135Cloud account not available, incompatible object data format3140Cloud account SSL certificate will expire within the next 30 days3145The system cannot compress data being sent to the remote system in an IP partnership due to remote system limitations.3150The system has stopped compressing data that is being sent to a remote system in an IP partnership.3201Unable to send to the cloud callhome servers3220Equivalent ports may be on different fabrics 3300Performance not optimised for configuration.3310Local user passwords must be changed3320The LDAP admin password must be changed3330The superuser password must be changed3335SNMP authentication and privacy passphrases must be changed.3340A drive hit erase action corrupt error.3360System update utility found errors during drive firmware update3375Two person integrity activity in progress 3380Two person integrity state inconsistent3400Compression suspended too many times.3415SCM drive in wrong slot3450Unrecoverable command failure during replication configuration3451Local command failure during replication configuration3452Remote command failure during replication configuration.3453Loss of management network connectivity during replication configuration.3454Host and Fibre Channel port must be in same port set.4010Unrecovered volume group replication metadata4020Unrecoverable local command failure during replication configuration4030 Unrecoverable loss of management network connectivity during replication configuration.4040Replication suspended and a full resynchronization is required for one or more volume groups.4050Replication stopped due to a medium error during synchronization4058Replication stopped during synchronization4100 Remote command failure during replication configuration4110Loss of management network connectivity during replication configuration.4200Metadata migration failed.4220High availability of a storage partition has been lost.4240High availability has encountered an error. Please contact your support representative.4260Storage partition migration is paused. User action is required.4268Storage partition migration is paused due to configuration error.4270Local command failure during storage partition migration.4280Remote command failure during storage partition migration.4400Patch installation failed4401Patch auto-update server communication error 4402IBM VASA provider service failed to start.Parent topic: Error event IDs and error codes