720 Ethernet adapter that was previously present has not been detected.

Explanation

An Ethernet adapter that was previously present is not detected. The adapter might not be correctly installed or it might have failed.

Error Data:
  • 720 is followed by a number that indicates the adapter location. The location usually indicates a replaceable adapter slot but if the location is 0, the adapter is part of the node canister and the node canister must be replaced.
  • See the node description for the definition of the adapter slot locations.

User response

Complete the following steps:
  1. If possible, use the management GUI to run the suggested actions for the associated service error code.
  2. If the location is 0, replace the node canister by using the remove and replace procedures. Otherwise, replace the optional adapter in the adapter slot identified from the location in the error data.
Possible Cause-FRUs or other cause:
  • The adapter, if it is replaceable
  • The node canister if location is 0