3090 Drive firmware download is cancelled by user or system, problem diagnosis required.

Explanation

The drive firmware download was cancelled by the user or the system and problem diagnosis is needed.

User response

If you cancelled the download by using the applydrivesoftware -cancel command, then this error is to be expected.

If you changed the state of any drive while the download was ongoing, this error is to be expected, however you must rerun the applydrivesoftware command to ensure all your drive firmware is updated.

Otherwise, complete the following steps:

  1. Check the drive states by using the lsdrive command. In particular, look at drives where the status is degraded, offline or the use is failed.
  2. Check node states by using the lsnode or lsnodecanister commands, and confirm that all nodes are online.
  3. Use lsdependentvdisks -drive <drive_id> to check for volumes that depend on specific drives.
  4. For systems that support RAID0 arrays, if the drive is a member of a RAID0 array, consider whether to introduce more redundancy to protect the data on that drive.
  5. If the drive is not a member of a RAID0 array, fix any errors in the event log that relate to the array.
  6. Consider specifying the -force option. With any drive software upgrade, there is a risk that the drive might become unusable. Use the -force option only if you accept this risk.
  7. Reissue the applydrivesoftware again.
Note: The lsdriveupgradeprogress command can be used to check the progress of the applydrivesoftware command as it updates each drive.