1089 Service Processor shows fan failure

Explanation

One or more fans are failing. A fan has a fault condition.

User response

On IBM® SAN Volume Controller, Storwize® V5000, Storwize V5000E, FlashSystem 5000, Storwize V5100, FlashSystem 5100, IBM Spectrum Virtualize for Public Cloud, IBM Spectrum Virtualize, and FlashSystem V9000, complete the following steps:

  1. Determine the failing fans from the fan indicator on the system board or from the text of the error data in the log. Each fan module contains two fans.
  2. Mechanically stop or remove the failing fan. If a fan is not installed, shut down the node, open it, and install the fan. If a fan is installed, replace fan FRU indicated by the FAN identifier that is supplied in the Extra data.
  3. Exchange the FRU for a new FRU.
  4. Run the fix procedure from the event log menu in the GUI.

On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, complete the following steps:

  1. Determine the failing fans from the fan indicator on the system board or from the text of the error data in the log.
  2. If the fan is hot-swappable, exchange the failed fan assembly for a new fan assembly, and then go to the final step. Otherwise, complete the following steps.
  3. Identify the node canister to shut down.
  4. Identify the volume dependencies for the node canister to determine that it is acceptable to shut down the node canister.
  5. Shut down the node canister.
  6. Before you remove any cables, label or record the location of each cable that is connected to the rear of the canister.
  7. Remove the node canister and take off the lid.
  8. Exchange the failed fan FRU for a new FRU.
  9. Replace the lid, and then reinsert the node canister into its slot.
  10. Reconnect all cables to their correct ports.
  11. Confirm that the error is cleared from the log, or follow the fix procedure to clear the error.
The following list shows the fan numbers and fan module positions for IBM SAN Volume Controller, Storwize V5000, Storwize V5000E, FlashSystem 5000, Storwize V5100, FlashSystem 5100, IBM Spectrum Virtualize for Public Cloud, IBM Spectrum Virtualize, and FlashSystem V9000.
  • Fan number: Fan module position
  • 1 or 2 :1
  • 3 or 4 :2
  • 5 or 6 :3
  • 7 or 8 :4
  • 9 or 10:5
  • 11 or 12:6

Possible Cause-FRUs or other:

  • Fan module (100%)