1053 Internal SAS connector failure, service action required.

Explanation

An error occurred involving an internal SAS connector. Any of the following alerts might be associated with this error code.
  • 045116 SAS connector to an enclosure secondary expander module is not working at full capacity
  • 045117 SAS connector to an enclosure secondary expander module is offline
  • 045118 The state of an enclosure secondary expander module connector cannot be determined

User response

Complete the following steps:
  1. Enable maintenance mode for the I/O group.
  2. Slide the enclosure out of the rack sufficiently to open the access lid.
  3. Reseat the affected secondary expander module (SEM).
  4. If the error does not clear, reseat the canister on the side of the affected SEM.
  5. If the error does not clear, replace the affected SEM.
  6. If the error does not clear, replace the canister on the side of the affected SEM.
  7. If the error does not clear, contact your service support representative. You might need to replace the enclosure.