Error code reference

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Error codes are listed in numerical order.

100
Boot is running
120
Disk drive hardware error
130
Checking the internal disk file system
132
Updating BIOS settings of the node
135
Verifying the software
137
Updating system board service processor firmware
150
Loading cluster code
155
Loading cluster data
168
The command cannot be initiated because authentication credentials for the current SSH session have expired.
170
A flash module hardware error has occurred.
182
Checking uninterruptible power supply
232
Checking uninterruptible power supply connections
300
The 2145 is running node rescue.
310
The 2145 is running a format operation.
320
A 2145 format operation has failed.
330
The 2145 is partitioning its disk drive.
340
The 2145 is searching for donor node.
345
The 2145 is searching for a donor node from which to copy the software.
350
The 2145 cannot find a donor node.
360
The 2145 is loading software from the donor.
365
Cannot load SW from donor
370
Installing software
500
Incorrect enclosure
501
Incorrect slot
502
No enclosure identity exists and a status from the partner node could not be obtained.
503
Incorrect enclosure type
504
No enclosure identity and partner node matches.
505
No enclosure identity and partner has system data that does not match.
506
No enclosure identity and no node state on partner
507
No enclosure identity and no node state
508
Cluster identifier is different between enclosure and node
509
The enclosure identity cannot be read.
510
The detected memory size does not match the expected memory size.
511
Memory bank is failing.
512
Enclosure VPD is inconsistent
513
Uncorrectable memory error detected
521
Unable to detect a Fibre Channel adapter
522
The system board service processor has failed.
523
The internal disk file system is damaged.
524
Unable to update BIOS settings.
525
Unable to update system board service processor firmware.
528
Ambient temperature is too high during system startup.
530
A problem with one of the node's power supplies has been detected.
534
System board fault
535
Canister internal PCIe switch failed
536
The temperature of a device on the system board is greater than or equal to the critical threshold.
538
The temperature of a PCI riser card is greater than or equal to the critical threshold.
541
Multiple, undetermined, hardware errors
542
An installed CPU has failed or been removed.
543
None of the node serial numbers that are stored in the three locations match.
544
Boot drives are from other nodes.
545
The node serial number on the boot drives match each other, but they do not match the product serial number on the system board.
546
Model ID mismatch between node and boot drive
547
Pluggable TPM is missing or broken.
548
The node has compression hardware configured but no compression hardware is available.
549
The node's compression hardware has failed.
550
A clustered system cannot be formed because of a lack of clustered system resources.
551
A cluster cannot be formed because of a lack of cluster resources.
555
Power Domain error
556
A duplicate WWNN has been detected.
558
The node is unable to communicate with other nodes.
560
Battery cabling fault
561
Battery backplane or cabling fault
562
The nodes hardware configuration does not meet the minimum requirements
564
Too many machine code crashes have occurred.
565
The internal drive of the node is failing.
566
The internal drive of the node is failing.
568
Unable to upgrade adapter firmware.
569
At boot time: the CPU reached a temperature that is greater than or equal to the warning threshold. During normal running: the CPU reached a temperature that is greater than or equal to the critical threshold.
570
Battery protection unavailable
571
Battery protection temporarily unavailable; one battery is expected to be available soon
572
Battery protection temporarily unavailable; both batteries are expected to be available soon
573
The node machine code is inconsistent.
574
The node machine code is damaged.
576
The cluster state and configuration data cannot be read.
578
The state data was not saved following a power loss.
579
Battery subsystem has insufficient charge to save system data
588
The 2145 UPS-1U is not cabled correctly.
590
Repetitive node transitions into standby mode from normal mode because of power subsystem-related node errors.
591
Canister battery update fault
650
The canister battery is not supported
651
The canister battery is missing
652
The canister battery has failed
653
The canister battery’s temperature is too low
654
The canister battery’s temperature is too high
655
Canister battery communications fault.
656
The canister battery has insufficient charge
657
Not enough battery charge to support graceful shutdown of the storage enclosure.
668
The remote setting is not available for users for the current system.
670
The UPS battery charge is not enough to allow the node to start.
671
The available battery charge is not enough to allow the node canister to start. Two batteries are charging.
672
The available battery charge is not enough to allow the node canister to start. One battery is charging.
673
The available battery charge is not enough to allow the node canister to start. No batteries are charging.
674
The cycling mode of a Metro Mirror object cannot be changed.
690
The node is held in the service state.
700
The Fibre Channel adapter that was previously present has not been detected.
701
A Fibre Channel adapter has failed.
702
A Fibre Channel adapter has a PCI error.
703
A Fibre Channel adapter is degraded.
704
Fewer Fibre Channel ports operational.
705
Fewer Fibre Channel I/O ports operational.
706
Fibre Channel clustered system path failure.
710
The SAS adapter that was previously present has not been detected.
711
A SAS adapter has failed.
712
A SAS adapter has a PCI error.
713
A SAS adapter is degraded.
715
Fewer SAS host ports operational
718
SAS port connected to unsupported device
720
Ethernet adapter that was previously present has not been detected.
721
An Ethernet adapter has failed.
722
An Ethernet adapter has a PCI error.
723
An Ethernet adapter is degraded.
724
Fewer Ethernet ports active.
730
The bus adapter has not been detected.
731
The bus adapter has failed.
732
The bus adapter has a PCI error.
733
The bus adapter degraded.
734
Fewer bus ports.
736
The temperature of a device on the system board is greater than or equal to the warning threshold.
737
The temperature of a power supply is greater than or equal to the warning or critical threshold.
738
The temperature of a PCI riser card is greater than or equal to the warning threshold.
740
The command failed because of a wiring error described in the event log.
741
CPU missing
743
A boot drive is offline, missing, out of sync, or the persistent data is not usable.
744
A boot drive is in the wrong location.
745
A boot drive is in an unsupported slot.
746
Technician port connection invalid.
747
The Technician port is being used.
748
The technician port is enabled.
750
Compression accelerator missing
751
Compression accelerator failed
755
The CPLD is degraded
765
Service Processor shows fan failure
766
CMOS battery failure.
768
Ambient temperature warning.
769
CPU temperature warning.
770
Shutdown temperature reached
773
Cannot communicate with the PSU
774
PSU has indicated output failure
775
Power supply problem.
776
Power supply mains cable unplugged.
777
Power supply missing.
779
Battery is missing
780
Battery has failed
781
Battery is below the minimum operating temperature
782
Battery is above the maximum operating temperature
783
Battery communications error
784
Battery is nearing end of life
785
Battery capacity is reduced because of cell imbalance
786
Battery VPD checksum error
787
Battery is at a hardware revision level not supported by the current code level
788
One or more DIMM temperature sensors has failed or can not be read.
789
One or more canister temperature sensors has failed or can not be read.
790
The midplane has a non-fatal issue.
794
Component Download Paused.
803
Fibre Channel adapter not working
806
Node IP missing
820
Canister type is incompatible with enclosure model
821
Ambient temperature sensor fault
830
Encryption key required.
831
Encryption key is not valid.
832
Encryption key file not found.
833
Unsupported USB device.
836
Encryption key required
840
Unsupported hardware change detected.
841
Supported hardware change detected.
842
Fibre Channel IO port mapping failed
850
The canister battery is reaching the end of its useful life.
860
Fibre Channel network fabric is too big.
870
Too many cluster creations made on node
871
Failed to increment cluster ID
875
Request to cluster rejected.
878
Attempting recovery after loss of state data.
888
Too many Fibre Channel logins between nodes.
889
Failed to create remote IP connection.
890
Failed to create remote IP connection.
891
Failed to create remote IP connection.
920
Unable to perform cluster recovery because of a lack of cluster resources.
921
Unable to perform cluster recovery because of a lack of cluster resources.
950
Special update mode.
990
Cluster recovery has failed.
1001
Automatic cluster recovery has run.
1002
Event log full.
1004
Node cannot start because batteries are not charging
1005
The SAS fabric of enclosures has been incorrectly wired.
1006
Inter-canister PCIe link failure
1007
Canister to canister communication error.
1008
Midplane fault type 1
1009
DIMMs are incorrectly installed.
1011
Fibre Channel adapter (4 port) in slot 1 is missing.
1013
Fibre Channel adapter (4-port) in slot 1 PCI fault.
1014
Fibre Channel adapter in slot 1 is missing.
1015
Fibre Channel adapter in slot 2 is missing.
1016
Fibre Channel adapter (4 port) in slot 2 is missing.
1017
Fibre Channel adapter in slot 1 PCI bus error.
1018
Fibre Channel adapter in slot 2 PCI fault.
1019
Fibre Channel adapter (four-port) in slot 2 PCI fault.
1020
The system board service processor has failed.
1021
Incorrect enclosure
1022
Node memory failure
1023
Node has different cluster data
1024
CPU is broken or missing.
1025
Processor missing
1026
System board device problem.
1027
Unable to update BIOS settings.
1028
System board service processor failed.
1029
Enclosure VPD is unavailable or invalid.
1030
The internal disk of a node has failed.
1031
Node canister location unknown.
1032
Canister fault type 1
1033
Canister fault type 4
1034
Canister fault type 2
1035
Boot drive problems
1036
The enclosure identity cannot be read.
1037
Unsupported canister combination
1038
Unrecognised canister detected
1039
Canister fault type 5, contact support
1040
Node flash disk fault
1041
New enclosure FRU requires configuring
1042
Managed Enclosure not present
1043
Enclosure VPD is Unavailable
1045
Adapter missing
1046
Adapter has failed
1048
Unexpected enclosure fault.
1051
Pluggable TPM failed or missing
1052
Inter-canister PCIe link degraded
1053
Internal SAS connector failure, service action required.
1054
Fibre Channel adapter in slot 1 adapter present but failed.
1055
Fibre Channel adapter (4 port) in slot 1 adapter present but failed.
1056
The Fibre Channel adapter in slot 2 is present but is failing.
1057
Fibre Channel adapter (four-port) in slot 2 adapter is present but failing.
1059
Fibre Channel IO port mapping failed
1060
One or more Fibre Channel ports on the 2072 are not operational.
1061
Fibre Channel ports are not operational.
1063
Secure boot failure
1073
Canister BIOS secure boot failure
1065
One or more Fibre Channel ports are running at lower than the previously saved speed.
1067
Fan fault type 1
1068
Fan fault type 2
1083
Unrecognized node error
1084
System board device exceeded temperature threshold.
1085
PCI Riser card exceeded temperature threshold.
1087
Shutdown temperature threshold exceeded
1088
Temperature sensor reading is not available
1089
Service Processor shows fan failure
1090
One or more fans (40x40x28) are failing.
1091
One or more fans (40x40x56) are failing.
1092
The temperature soft or hard shutdown threshold of the 2072 has been exceeded. The 2072 has automatically powered off.
1093
Temperature warning threshold exceeded
1094
The ambient temperature threshold has been exceeded.
1095
Enclosure temperature has passed critical threshold.
1096
A Power Supply Unit is missing or has failed.
1097
PSU problem
1098
Enclosure temperature has passed warning threshold
1099
Temperature exceeded warning threshold
1100
One of the voltages that is monitored on the system board is over the set threshold.
1101
One of the voltages that is monitored on the system board is over the set threshold.
1105
One of the voltages that is monitored on the system board is under the set threshold.
1106
One of the voltages that is monitored on the system board is under the set threshold.
1107
The battery subsystem has insufficient capacity to save system data due to multiple faults.
1108
Battery backplane cabling faulty or possible battery backplane requires replacing.
1109
Battery or possibly battery backplane requires replacing.
1110
The power management board detected a voltage that is outside of the set thresholds.
1111
Batteries have insufficient charge.
1112
Enclosure battery is missing.
1113
Enclosure battery at end of life
1114
Enclosure battery fault type 1
1115
Enclosure Battery fault type 4
1116
Enclosure Battery fault type 3
1118
Enclosure Battery fault type 2
1120
A high speed SAS adapter is missing
1121
A high speed SAS adapter has failed.
1122
A high speed SAS adapter error has occurred.
1123
Power Supply Unit fault type 3
1124
Power Supply Unit fault type 1
1125
Power Supply Unit fault type 1
1126
Power Supply Unit fault type 2
1127
Power Supply Unit missing
1128
Power Supply Unit missing
1129
The node battery is missing.
1130
The node battery requires replacing.
1131
Battery conditioning is required but not possible.
1133
A duplicate WWNN has been detected.
1136
UPS ambient temperature threshold exceeded
1138
Power supply unit input power failed.
1140
UPS AC input power fault
1141
UPS AC input power fault
1145
UPS communications fault
1146
UPS communications fault
1148
Power Supply Unit fault type 3
1150
UPS configuration error
1151
UPS configuration error
1153
Canister battery is missing
1154
The canister battery has failed
1155
A power domain error has occurred.
1156
The canister battery’s temperature is too low
1157
The canister battery’s temperature is too high
1158
Canister battery communications fault
1159
The canister battery is reaching the end of its useful life.
1160
UPS output overcurrent
1166
UPS output load high
1175
A problem has occurred with the uninterruptible power supply frame fault (reported by uninterruptible power supply alarm bits).
1176
Insufficient battery charge to start node canister
1178
Stretch cluster reconfiguration is required to restore a dual site configuration
1179
Too many drives attached to the system.
1182
Ambient temperature is too high during system startup.
1183
The nodes hardware configuration does not meet the minimum requirements.
1187
Node software is inconsistent or damaged
1188
Too many software crashes have occurred.
1189
The node is held in the service state.
1192
Unexpected node error
1193
Insufficient uninterruptible power supply charge
1194
Automatic recovery of offline node has failed.
1195
Node missing.
1198
Detected hardware is not a valid configuration.
1200
The configuration is not valid. Too many devices, MDisks, or targets have been presented to the system.
1201
A flash drive requires a recovery.
1202
A flash drive is missing from the configuration.
1203
A duplicate Fibre Channel frame has been received.
1206
Drive format incorrect
1210
A local Fibre Channel port has been excluded.
1212
Power supply exceeded temperature threshold.
1213
Boot drive missing, out of sync, or failed.
1214
Boot Drive in wrong slot
1215
A flash drive is failing.
1216
SAS errors have exceeded thresholds.
1217
A flash drive has exceeded the temperature warning threshold.
1220
A remote Fibre Channel port has been excluded.
1230
A login has been excluded.
1241
Compressed array out of physical space
1242
Compressed array is almost out of physical space
1245
Array storage is critically low on space
1246
Assess compressed array capacity
1260
SAS cable fault type 2.
1266
SEM Fault Type 1
1267
Enclosure secondary expander module is missing
1268
Enclosure Display Panel Fault Type 2
1297
PSU input is invalid
1298
PSU Mismatch
1300
IO port configuration issue
1310
A managed disk is reporting excessive errors.
1311
A flash drive is offline due to excessive errors.
1320
A disk I/O medium error has occurred.
1321
Drive medium error
1322
Data protection information mismatch
1328
Encryption key required.
1330
A suitable managed disk (MDisk) or drive for use as a quorum disk was not found.
1335
Quorum disk not available.
1340
Managed Disk or Drive timeout
1350
IB ports are not operational.
1360
A SAN transport error occurred.
1370
ERP occurred
1400
Ethernet port failure
1403
External port not operational.
1404
Cloud gateway service restarted too often
1450
Fewer Fibre Channel I/O ports operational.
1469
Adapter firmware upgrade failed.
1471
Interface adapter is not supported.
1472
Boot drive in an unsupported slot
1473
The installed battery is at a hardware revision level that is not supported by the current code level.
1474
Battery is nearing end of life.
1475
Battery is too hot.
1476
Battery is too cold.
1480
Array storage is low on space
1500
Ambient thermal sensor fault
1550
A cluster path has failed.
1570
Quorum disk configured on controller that has quorum disabled
1580
Hostname cannot be resolved
1585
Could not connect to DNS server
1590
Invalid hostname specified
1600
Mirrored disk repair halted because of difference.
1610
There are too many copied media errors on a managed disk.
1620
A storage pool is offline.
1623
One or more MDisks on a controller are degraded.
1624
Controller configuration has unsupported RDAC mode.
1625
Incorrect disk controller configuration.
1627
The cluster has insufficient redundancy in its controller connectivity.
1630
The number of device logins was reduced.
1656
Cloud account not available, encryption setting mismatch
1657
Cloud account not available, cloud object storage encrypted with the wrong key
1660
The initialization of the managed disk has failed.
1666
Unrecognized storage device
1669
SAS port has unsupported device attached
1670
The CMOS battery on the system board failed.
1674
Drive unlock required.
1680
Drive fault type 1
1684
Drive is missing.
1685
Drive fault type 2
1686
Drive fault type 3.
1689
Array MDisk has lost redundancy.
1690
No spare protection exists for one or more array MDisks.
1691
A background scrub process has found an inconsistency between data and parity on the array.
1692
Array MDisk has taken a spare member that does not match array goals.
1693
Drive exchange required.
1695
Persistent unsupported disk controller configuration.
1679
Unable to copyback due to degraded RAID status
1700
Unrecovered remote copy relationship
1710
There are too many cluster partnerships. The number of cluster partnerships has been reduced.
1720
Metro Mirror (remote copy) - Relationship has stopped and lost synchronization, for reason other than a persistent I/O error (LSYNC)
1740
Recovery encryption key not available.
1741
Flash module is predicted to fail.
1750
Array response time too high.
1780
Encryption key changes are not committed.
1785
A problem occurred with the Key Server
1800
The SAN has been zoned incorrectly.
1801
A node has received too many Fibre Channel logins from another node.
1802
Fibre Channel network settings
1804
IB network settings
1810
The bare metal server which runs SV_Cloud lost 1 power supply
1811
Node IP missing
1812
The connection between one pair of nodes is disconnected.
1813
Node identity changed
1814
The EBS is detached from console while managed.
1815
The EBS is deleted from console while managed.
1816
The EBS tag is changed by user while managed.
1817
The node is not authorized to perform the operation.
1818
A network security issue has occured in the node.
1819
Redundant hardware or resources have failed.
1840
The managed disk has bad blocks.
1845
EasyTier is set to measure mode in pool with unsupported configuration, this may result in reduced performance.
1846
EasyTier is set to active mode in pool with unsupported configuration, this may result in reduced performance.
1850
Compressed volume copy has bad blocks
1860
Thin-provisioned volume copy offline because of failed repair.
1862
Thin-provisioned volume copy offline because of corrupt metadata.
1864
Compressed volume size limitation breached, diagnosis required
1865
Thin-provisioned volume copy offline because of insufficient space.
1866
Storage pool exceeding warning threshold
1867
Data reduction pool exceeding warning threshold
1870
Mirrored volume offline because a hardware read error has occurred.
1878
Insufficient available capacity for the Easy Tier function.
1895
Unrecovered FlashCopy mappings
1900
A FlashCopy, Trigger Prepare command has failed because a cache flush has failed.
1910
A FlashCopy mapping task was stopped because of the error that is indicated in the sense data.
1911
A volume group snapshot is degraded because a medium error that could not be tracked.
1912
The error is about clone or thin-clone volume corrupt.
1913
Automated snapshot failed.
1915
Easy Tier protection limit exceeded on an overprovisioned managed disk. The managed disk might run out of space.
1920
Global and Metro Mirror persistent error.
1925
Cached data cannot be destaged.
1930
Migration suspended.
1940
HyperSwap® volume or consistency group has lost synchronization between sites.
1950
Unable to mirror medium error.
2008
A software downgrade has failed.
2010
A software update has failed.
2016
A host port has more than four logins to a node
2020
IP Remote Copy link unavailable.
2021
Partner cluster IP address unreachable.
2022
Cannot authenticate with partner cluster.
2023
Unexpected cluster ID for partner cluster.
2030
Software error.
2031
Cloud gateway service restarted
2035
Drive has disabled protection information support.
2040
A software update is required.
2055
System reboot required.
2060
Reconditioning of batteries required
2065
A node has been added with USB ports enabled, which does not match the configuration of at least one other node in the cluster. This may be a security concern.
2070
A drive has been detected in an enclosure that does not support that drive.
2090
Array is using reserved physical capacity, recovery of redundancy could be compromised
2100
A software error has occurred.
2105
Cloud account not available, cannot access cloud object storage
2115
Performance of external MDisk has changed
2120
Internal IO error occurred while doing cloud operation.
2125
Cloud account out of space
2258
System SSL certificate has expired.
2259
Storwize V7000 Gen1 compatibility mode can now be disabled on this system.
2300
Cloud account not available, SSL certificate problem
2305
No authorization to perform cloud operation
2310
Cloud account not available, cannot contact cloud provider
2320
Cloud account not available, cannot communicate with cloud provider
2330
Cloud account not available, cloud provider login error
2500
A secure shell (SSH) session limit for the cluster has been reached.
2550
Encryption key on USB flash drive removed
2555
Encryption key error on USB flash drive.
2560
Drive write endurance usage rate high
2561
Node IP is missing
2600
The cluster was unable to send an email.
2601
Error detected while sending an email.
2650
Remote support application is unable to connect to IBM
2700
Unable to access NTP network time server
2702
Check configuration settings of the NTP server on the CMM
3010
Internal uninterruptible power supply software error detected.
3015
Power supply firmware download has failed.
3024
Technician port connection invalid
3025
A virtualization feature license is required.
3030
Global and Metro Mirror feature capacity not set.
3031
FlashCopy feature capacity not set.
3032
Feature license limit exceeded.
3035
Physical Disk FlashCopy feature license required
3036
Physical Disk Global and Metro Mirror feature license required
3040
Error mentions about the object that reached the maximum available threshold
3060
Array write endurance limited
3080
Global or Metro Mirror relationship or consistency group with deleted partnership
3081
Unable to send email to any of the configured email servers.
3090
Drive firmware download is cancelled by user or system, problem diagnosis required.
3100
Cloud account not available, unexpected error
3108
Unexpected error occurred while doing cloud operation
3123
The quorum application needs to be redeployed.
3124
No active quorum device found.
3127
The quorum application is not storing system data correctly
3130
System SSL certificate expires within the next 30 days.
3131
The system cannot compress data being sent to the remote system in an IP partnership due to local system limitations.
3135
Cloud account not available, incompatible object data format
3140
Cloud account SSL certificate will expire within the next 30 days
3145
The system cannot compress data being sent to the remote system in an IP partnership due to remote system limitations.
3150
The system has stopped compressing data that is being sent to a remote system in an IP partnership.
3201
Unable to send to the cloud callhome servers
3220
Equivalent ports may be on different fabrics
3300
Performance not optimised for configuration.
3310
Local user passwords must be changed
3320
The LDAP admin password must be changed
3330
The superuser password must be changed
3340
A drive hit erase action corrupt error.
3360
System update utility found errors during drive firmware update
3400
Compression suspended too many times.
3415
SCM drive in wrong slot
3454
Host and Fibre Channel port must be in same port set.

Parent topic: Error event IDs and error codes