Disabling support assistance

You can disable support assistance by using the command-line interface (CLI).

When you disable support assistance, the support assistance token is deleted. All active secure remote access user sessions are closed immediately and a secure email message is sent to the administration server to indicate that secure remote access is disabled on the system.

To disable support assistance completely, enter the following command:

svctask chsra -disable

To disable remote support assistance only, enter the following command:

svctask chsra -remotesupport disable