User authentication

You can configure authentication and authorization for users of the system. The system supports multifactor authentication, single sign-on, local user authentication and LDAP authentication for remote users.

The system supports both local users, and remote users who are authenticated to the system through a remote authentication service. You can create local users who can access the system. These user types are defined based on the administrative privileges that they have on the system. Local users must provide either a password, a Secure Shell (SSH) key, or both. Local users are authenticated through the authentication methods that are configured on the system. If the local user needs access to the management GUI, a password is needed for the user. If the user requires access to the command-line interface (CLI) through SSH, either a password or a valid SSH key file is necessary. Local user passwords are securely stored by using the PBKDF2 hashing algorithm. Local users must be part of a user group that is defined on the system. User groups define roles that authorize the users within that group to a specific set of operations on the system.

In addition to these first factor authentication methods for local users, you can enable the system to require multifactor authentication for all local users defined in a user group. To use multifactor authentication on the system, you need to configure a supported authentication service and enable multifactor authentication on the system and user groups. For example, the system integrates with IBM® Security Verify that provides second factor authentication. Local users must be also manually added to the supported authentication service and set up their second factors.

A remote user is authenticated on a remote LDAP server. A remote user does not need to be added to the list of users on the system, although they can be added to configure optional SSH keys. For remote users, an equivalent user group must be created on the system with the same name and role as the group on the remote LDAP server. Remote users cannot access the system when the remote LDAP server is down. In that case, a local user account must be used until the LDAP service is restored. Remote users have their groups that are defined by the remote authentication server.

The system also supports requiring multifactor authentication for remote users. As with local users, you must configure a supported authentication service and enable the feature on the system and remote user groups. However, remote users can be automatically managed with IBM Security Verify Bridge for Directory Sync. For remote users that authenticate with LDAP servers, install and configure IBM Security Verify Bridge for Directory Sync on your LDAP server, such as Windows Active Directory. IBM Security Verify Bridge for Directory Sync duplicates any users and groups that are defined on the source LDAP server into the Cloud Directory in IBM Security Verify. Any subsequent changes that are made to the source LDAP server are copied automatically to the Cloud Directory in IBM Security Verify.

For information on how to configure directory synchronization for remote users with Duo Security, see Duo Directory Synchronization.

In addition to multifactor authentication, the system also supports single sign-on for remote users only. Remote users are authenticated to all applications through a single set of credentials. Single sign-on requires that the feature is enabled at the system level and on user groups.

The system supports several authentication methods. However, it's important to understand the key differences and limitations of each authentication method. The following table summarizes the differences and limitations of each supported authentication method:

Table 1. Authentication methods comparison
  Multifactor Authentication Single Sign-on LDAP authentication
First factor handled by IBM Storage Virtualize Identity Provider (IdP) LDAP server
Second factor handled by Multifactor authentication service (for example, IBM Security Verify) Identity Provider (IdP) NA
CLI login support Yes No Yes
GUI login support Yes Yes Yes
Local user support Yes No No
Remote user support Yes Yes Yes
Supported services
  • IBM Security Verify
  • Duo Security
  • IBM Security Verify
  • Microsoft Active Directory Federation Services
  • Microsoft Azure Active Directory
  • Okta
  • Microsoft Active Directory
  • IBM Security Directory Server
  • Others (for example, OpenLDAP)
Protocol OpenID Connect (OIDC) OpenID Connect (OIDC) LDAP