710 The SAS adapter that was previously present has not been detected.

Explanation

A SAS adapter that was previously present is not detected. The adapter might not be correctly installed or it might have failed. On Storwize® V5000, Storwize V5000E, and FlashSystem 5000, the adapter is on the node canister system board.

Data:

  • Location is a number that indicates the adapter location. Location 0 indicates that the adapter that is integrated into the system board is being reported. Other location number indicate an adapter slot. See the node description for the definition of the adapter slot locations.

User response

  1. If possible, use the management GUI to run the suggested actions for the associated service error code.
  2. If location 0 is identified, because the adapter is on the system board, replace the node canister by using the remove and replace procedures.
  3. If a location other than 0 is identified, the following possibilities exist:
    • If the adapter was intentionally removed, use the management GUI suggested actions for the service error code, to acknowledge the change.
    • Use the remove and replace procedures to remove and open the node and check that the adapter is fully installed.
    • If the previous steps did not isolate the problem, use the remove and replace procedures to replace the adapter. If this procedure does not fix the problem, replace the node canister (system board in 2145-DH8 and 2145-SV1).

Possible Cause-FRUs or other cause:

  • High-speed SAS adapter
  • Node canister (system board in 2145-DH8 and 2145-SV1)