CMMVC5004E The backup file could not be parsed.
Explanation
The svcconfig
program was unable to deserialize data from the
config backup file. Detailed information should be provided in the log file in
/dumps/svcconfig/
.
User response
With the assistance of support, the log file should be reviewed to identify the
cause of the deserialization failure. If the backup is from an older system version, this could
explain the issue. However, if the backup is from the current system version, it may need to be
modified to be compatible with the deserializer. Additionally, the error should be reported to the
development team so it can be addressed and fixed.