CMMVC5004E The backup file could not be parsed.

Explanation

The svcconfig program was unable to deserialize data from the config backup file. Detailed information should be provided in the log file in /dumps/svcconfig/.

User response

With the assistance of support, the log file should be reviewed to identify the cause of the deserialization failure. If the backup is from an older system version, this could explain the issue. However, if the backup is from the current system version, it may need to be modified to be compatible with the deserializer. Additionally, the error should be reported to the development team so it can be addressed and fixed.