Using the GUI for troubleshooting

The management GUI provides extensive facilities to help you troubleshoot and correct problems on your system.

About this task

You can connect to and manage a system that uses the management GUI as soon as you have created a clustered system.

To run the management GUI, start a supported web browser and point it to any of the management IP addresses of your system. If you do not know the system management IP address, go to Problem: Management IP address unknown. After the connection is successful, you see a login panel.

Log in using your username and password. If you are unable to log in, go to Problem: Unable to log on to the management GUI.

When you have logged in, select Monitoring > Events. Depending upon how you choose to filter alerts, you might see the following options:
  • Alerts that require attention.
  • Alerts and messages that are not fixed.
  • All event types whether they are fixed or unfixed.

Select the recommended alert, or any other alert, and run the fix procedure. The fix procedure steps you through the process of troubleshooting and correcting the problem. The fix procedure displays information that is relevant to the problem and provides various options to correct the problem. Where it is possible, the fix procedure runs the commands that are required to reconfigure the system.

Always use the recommended action for an alert because these actions ensure that all required steps are taken. Use the recommended actions even in cases where the service action seems obvious such as a drive showing a fault. In this case, the drive must be replaced and reconfiguration must be performed. The fix procedure performs the reconfiguration for you.

If possible, fix the alerts in the order that is shown to resolve the most serious issues first. Often, other alerts are fixed automatically because they were the result of a more serious issue.

After all the alerts are fixed, go to Procedure: Checking the status of your system.