Monitoring responses

You can track the response rate to your requests on the Engagement tab in the Supplier Engagement dashboard.

Procedure

  1. From the side navigation menu, click Supplier engagement.
  2. On the Engagement tab, in the Supplier PCF requests table, view the number of outstanding PCF requests.
  3. If work items are listed in the Carbon request & response work queues table, click the Past due PCF data work queue.
  4. To open the Resolutions page, click an organization ID.
  5. Using the resolution as a guide, engage with your supplier to provide the PCF data.

What to do next

Review the quality of the PCF data that was returned. For more information, see Managing data quality.