Adding and managing users

System administrators can view and manage users in their Envizi™ Supply Chain Intelligence organization by using the User management feature of Envizi Supply Chain Intelligence.

The IBM® provisioning team works with a main contact from your company to set up an account. This person from your company is considered the account administrator. Users with the account administrator role can manage organizations and applications within the account. An organization is a subdivision of an account. For example, an account administrator might decide that they need an organization for each department in their company to ensure that employees have the access that they need to do their jobs. When users are added to an organization, they are also automatically added as a member of the account to which that organization belongs.

The account name is listed first in the page header, followed by the organization name. If you have access to more than one account or organization, you can switch between them using the menu.

All users with access to Envizi Supply Chain Intelligence are able to view the User management page by clicking Admin > User management from the side navigation menu of Envizi Supply Chain Intelligence.

User roles

The following table defines the scope of permissions granted to each user role within the Envizi Supply Chain Intelligence.

Table 1. User roles and permissions
Permission View-only user* General user System administrator Application administrator
View dashboards, data, and reports Yes Yes Yes Yes
Create and download data exports Yes Yes Yes Yes
View user list Yes Yes Yes Yes
Manage action plans No Yes Yes Yes
Manage users No No Yes Yes
Manage data (job manager) No No Yes Yes
Sync data with Envizi ESG Suite Scope 3 No No Yes Yes
Customize the application No No No Yes
Change the organization name No No Yes Yes
Delete data through API No No Yes Yes
Note: New instances of Envizi Supply Chain Intelligence include the View-only user role by default. For instances created before August 2025, contact support to enable this role.

Adding users

After the user creates an IBMid, organization administrators can add the user to Envizi Supply Chain Intelligence.

System administrators can complete the following steps to add users to an organization:
  1. Log in to Envizi Supply Chain Intelligence
  2. From the side navigation menu, click Admin > User management.
  3. Click Add user .
  4. Add the user's details to the form:
    • Enter the user's name.
    • Enter the same email address that was used to create the user's IBMid.
    • Select the access groups to which you would like to add users.
      Note: Users are automatically added to the general user group in Envizi Supply Chain Intelligence. Users' access groups can be modified to grant additional access.
  5. Click Add. An email is sent to the user with instructions for how to log in to the Envizi Supply Chain Intelligence.

Searching for a user

Search for users within an organization by completing the following actions:

  1. From the side navigation menu, click Admin > User management.
  2. In the Search for users field, enter a username or email address.

Modifying user's access groups

System administrator can modify an existing user's access group by completing the following actions:

  1. From the side navigation menu, click Admin > User management.
  2. In the user's row, click the overflow menu icon and then select Edit user's access groups.
  3. Select the required access groups and click Save.
    Note: Users are automatically added to the general user group in Envizi Supply Chain Intelligence and cannot be removed from this group.

Removing a user from an organization

System administrator can remove a user from an organization by completing the following actions:

  1. From the side navigation menu, click Admin > User management.
  2. In the user's row, click the overflow menu icon and then select Remove user from org.
  3. Click Remove.
Note: After removing a user from an organization, the user will remain in the account and might be a member of other organizations.

Deleting a user from an account

An account administrator can delete a user from an account which removes access to all organizations of the account by completing the following actions:

  1. From the side navigation menu, click Admin > User management.
  2. In the user's row, click the overflow menu icon and then select Delete user from account.
  3. Click Delete.

Changing an organization name

System administrator can change the organization name by completing the following actions:

  1. From the side navigation menu, click Admin > User management.
  2. Click the icon next to the current organization name.
  3. In the Edit organization name window, enter the new Organization name.
  4. Click Save organization name.