A data inactivity rule triggers alerts when interval data has not arrived for a meter
after a defined period of time. For example, if you have an electricity meter that is expected to
have data arrive daily, you can set an inactivity rule to let you know if the data is older than two
days.
Before you begin
Create notification contacts for inactivity alerts in all locations where you want issues to be
assigned to a specific user. For more information, see the related link.
Procedure
- To create an inactivity rule, right-click a meter in the Meters grid, or on any meters
dashboard click
- In the Create New dialog, complete the fields:
- Event name
- This field can be named something meaningful, for example, include the name of your location and
meter as this will be referenced in the email you receive if ever the alert is triggered.
- For Meter
- This field is not editable and refers to the meter that you are creating the rule for.
- Monitor
- This field is not editable and refers to the type of rule being created.
- Set Status
- This field determines the priority of the alert and issue to be created. It also impacts which
notification contact, if any, is assigned to the issue and receives a notification email.
- When data is older than
- This field records the amount of time that is allowed to pass between the last interval
timestamp and the delivery of the next set of interval data. For example, if you are expecting data
to arrive every hour, then setting this field to 2 hours will alert you when data is older than 2
hours.
Note that the delay time ignores any daylight savings adjustments that are set in your
organization preferences.